Mercure London Bloomsbury - Reviews, Photos - A bit of a false start, but well sorted out

BrisBruce

Brisbane

Senior Contributor

22 reviews

Reviews in 13 cities

3 helpful votes

“A bit of a false start, but well sorted out”

Reviewed 6 February 2012

Walked into the 'non-smoking' room & reeled out from the fumes - but soon got sorted out into a different room, so not too much drama. Hotel is exceptionally convenient, albeit that the facade was still being renovated. the room (for 3) was very comfortable & we would be happy to stay here again if we are in London for a few days.

Was this review helpful? Yes

Problem with this review?

See 2 more reviews by BrisBruce for London

Ask BrisBruce about Mercure London Bloomsbury

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

9 February 2012

Dear Guest

Thank you for your review of your recent stay at the Mercure London Bloomsbury Hotel.
We were would like to offer our sincerest apologies for any inconvenience caused to you upon check in but we were delighted to hear that this issue was dealt with quickly and efficiently and did not affect the remainder of your stay.
Once again thank you and we do hope that we have the oppurtunity to welcome you back to the Mercure Bloomsbury again soon.

Kind Regards

The Management & Staff at the Mercure London Bloomsbury

Report response as inappropriate

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Posted by an Accorhotels.com traveller

London

1 review

“London”

Reviewed 1 February 2012

Was this review helpful? Yes

Problem with this review?

This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.

6 February 2012

Dear Guest

Thank you for taking the time to complete a review of the hotel on tripadvsisor after your recent stay.

We were delighted to hear that you enjoyed your stay with us and that our recent refurbishment met with your approval.

Once again thank you for your kind comments and we do hope that we have the oppurtunty to welcome you back to the Mercure London Bloomsbury again soon.

Kind Regards

The Management and Staff

Report response as inappropriate

This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.

paulyorks1

Leeds, United Kingdom

1 review

2 helpful votes

“Great hotel”

Reviewed 30 January 2012

2

people found this review helpful

Very clean modern hotel good price friendly polite staff lovely breakfast ,bedrooms very clean and modern. close to Oxford st and other attractions and places of interest would definitely stay again. only complaint no fridge in room

Was this review helpful? Yes

Problem with this review?

Ask paulyorks1 about Mercure London Bloomsbury

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

6 February 2012

Dear Guest

Thank you for posting your comments on Tripadvisor about your recent stay with us here at the Mercure London Bloomsbury.

We were delighted to hear that you enjoyed the hotel, its facilities and staff. We would also like to mention that for any future visit you may have with us that we provide 24 hour room service in lieu of mini bars in the rooms, so should you require anything then we would be delighted to deliver it to your room.

Once again, thank you for your comments and we hope that you have the oppurtunity to visit us again soon.

Kidn Regards

The Management and Staff at the Mercure London Bloomsbury.

Report response as inappropriate

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

manhattanla

Alicante, Spain

Reviewer

5 reviews

Reviews in 5 cities

2 helpful votes

“Great value - nice clean and modern hotel in central London”

Reviewed 29 January 2012

2

people found this review helpful

Very reasonably priced hotel (for London), attentive and friendly staff, great breakfasts! The hotel has recently been refurbished and is all very clean and fresh. It has everything you would need for your stay (free wifi hotel wide, hair dryer, iron and ironing board, room service until late, laptop safe, coffee & tea making facilities with free water and biscuits - no fridge/mini bar although we didn't miss it). Would definitely stay again the next time I'm in London. Our only complaint was that the fire alarm went off a few times during the night and early morning both of the nights we were there, which is obviously a minor thing. Great stay overall.

Was this review helpful? Yes

Problem with this review?

Ask manhattanla about Mercure London Bloomsbury

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

6 February 2012

Dear Guest

Thank you for such a wonderful review of the hotel after your recent stay with us. Such lovely comments are always nice to hear and goes to show that all of our hard work is worth it when our guests leave happy.

We do hope that we have the pleasure in welcoming you back to the Mercure Bloomsbury again soon.

Kind Regards

The Management and Staff at the Mercure London Bloomsbury

Report response as inappropriate

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Lesly_Bristol

Posted by an Accorhotels.com traveller

Bristol

Senior Reviewer

7 reviews

4 helpful votes

“Great, though they lost the reservation”

Reviewed 28 January 2012

1

person found this review helpful

Was this review helpful? Yes

Problem with this review?

Ask Lesly_Bristol about Mercure London Bloomsbury

This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.

31 January 2012

Dear Guest

Thank you for taking the time to post a review of your recent stay here at the Mercure London Bloomsbury Hotel.

I was delighted to hear that you enjoyed your stay with us and that the room and hotel facilities met with your expectations. However, I am disappointed to learn that your reservation process is not as smooth as it should have been, please be assured that this is not our normal level of service and I will be investigating the matter further.

Once again thank you for your comments and I do hope that we have the pleasure in welcoming you back to the Mercure London Bloomsbury Hotel in the very near future. Should you wish to confirm any of your details on the next occassion you choose to stay here, please do not hesitate to contact me directly on lkearney@mercurebloomsbury.com and I will be delighted to assist you.

Kind Regards

Lisa Kearney
Deputy General Manager

Report response as inappropriate

This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.

Mercure London Bloomsbury reviews

Mercure London Bloomsbury – reviews, photos

207 reviews from our community

Travellers who viewed Mercure London Bloomsbury also viewed

Been to Mercure London Bloomsbury? Share your experiences!

Additional Information about Mercure London Bloomsbury

Owners: What's your side of the story?

Travellers also viewed...

Browse nearby

Explore London

Free London Guide

Hotels around London