We stayed here as part of a birthday celebration and only selected it on the basis of having stayed in other Carnation group hotels before. The Montague was perfect in every way from the very warm welcome extended to us by the door staff to the maids and cleaners we would cross paths with during our stay. Our room wasn't ready when we arrived, but it gave us the opportunity to relax after our journey with a cup of tea in the conservatory. We were then taken on a brief tour which might sound horrific, but it was really more of an introduction to a 'home away from home' with the member of staff providing advice on how to use the facilities.

It is a little gem of a place, and on that point, it must be said that our room was surprisingly small. I am not sure if this simply the (bad) luck of the draw or if we really needed to have upgraded to a suite to have a little bit more elbow room. Either way, it was fortunate that we were easily drawn from our room by the welcoming distraction of the bar; outdoor cigar room; conservatory and lounge area.

The attention to detail added to the experience. We returned to our room one evening to a box of homemade pastries welcoming us to the hotel. On another night, the classic mint was left on the pillows. Afternoon tea in the conservatory was also very civilised, yet relaxed. A request for a top up was promptly and generously responded to. Nothing was too much trouble,

The location is also pretty good as not only was the easy access to tube and bus routes, the park provides a wonderful haven to enjoy nature in the middle of the city and to have an albeit short but romantic meander or two!

I would like to thank your organisation for
our wonderful stay in your hotel. From the moment we arrived we felt so
welcome and the attention we received was second to none. Our room was
not ready when we arrived so we had lunch in your beautiful bar. The
food was nice but there was a problem with the cooking of the meat. When
this was pointed out we received a complimentary drink which I thought
was a lovely touch. My thanks to Mario the manager who couldn't do
enough for us and a big thank you to Luis the bartender who made my 83
year old mother feel like she was a young woman again. Both Mario and
Luis were attentive and made our stay that even more enjoyable. I will
be back to the Montage very soon with my daughter, and would recommend
the Montague to friends . Great Hotel and great staff.

Kind regards

Aideen Cruise.

I took my mum for her 50th birthday for her first visit to London. This hotel made the stay amazing. I contacted them before we came and they had the room all set up with chocolates and wine. Would Deffinitey book this hotel again.

My husband chose The Montague for a birthday celebration. When we arrived we were given a short conducted tour of the public rooms by Paul. These rooms are beautifully furnished, offering comfortable spaces to rest and relax. Check in was efficient but the staff had time to chat about our plans and to take an interest in what we were doing. Assistance was offered with booking theatres and arranging transport. Paul, who ensured our luggage was safely delivered to our room, provided us with invaluable information about our stay. Our room was well decorated and beautifully clean. The bathroom was spotless, with a great selection of
toiletries. Breakfast provided a great variety of hot and cold food with excellent service from the
attentive staff. Afternoon Tea was a lovely treat, again with outstanding levels of service. The
hotel is in a great location, being on a quiet street within easy walking distance of theatres and
restaurants. It is also on a bus route. Staying at The Montague was a special experience. It is
like taking a trip into the past but with every modern convenience on offer. We will certainly
return for our next trip to London.