Stayed 3rd/4th. Great location for theatres. Bright clean room. Staff friendly, attentive and effecient. Ate in the Bar and Restaurant which was buzzing with great atmosphere.

I took my partner here for a birthday treat. We've stayed at a number of 5* and 4* hotels in London in the past. This was the best so far.

The staff were all excellent, the room was decorated in a modern style and the bed was so good we wanted to take it home!

Faultless; we'll be going back.

PS The only thing to watch out for is, that having been the Mountbatten Hotel in the past, there is little by way of clear signage. The hotel name “Radisson Edwardian Mercer Street Hotel" is a bit of a mouthful.

We stayed here a couple of nights during our long weekend break. It's ideally placed for the shops, restaurants, bars and theatres of Covent Garden. Just a short walk from the tube station, the hotel has been nicely refurbished, although our room was small. Excellent housekeeping (thanks Joyce for finding our 'missing' hairdryer). Courteous and obliging staff. We did not eat there but the alternatives locally are numerous, including breakfast. If you are arriving on foot as we were, and new to the hotel, there is no 'Radisson' sign on the building - just an indistinct 'Mercer Street hotel' above the entrance. It is a triangular corner property, typical of many in London, and it faces both Mercer Street and Monmouth Street. We walked straight past it first time around.

Stayed for 1 night celebrating a family birthday. Superb location, very friendly, helpful staff and service. Breakfast very good with lots of options. Only issue we had was the room temperature which took quite some time to warm up on arrival.