We booked a room here during a quick stop in London.

We didn't eat breakfast here and left the hotel room at seven in the morning before returning, after a long sightseeing day, at 11 at night, so your probably thinking with so little time in the room surely it couldn't have been that bad?

Wrong.

The room is very basic. A cheap bed, mattress fittings etc. In fact, for the cost of our 2 night stay you could easily have bought all the furniture in the room from IKEA and have change left over.

The ensuite is similar to one you would find in an aeroplane but with a shower. Very,very cheap fittings etc.The plastic "walls" move if you lean on them.

However the cheap bed and fixtures I could cope with- not getting a good nights sleep I couldn't.

I think I was woken up about 5 times in the night with people banging their room doors.

We didn't eat here, we didn't drive so they was no parking hassles, they have no facilities to manage, and we only spoke to the staff when checking in and checking out-therefore the only thing...the ONLY thing that Comfort Inn had to "do" was to ensure we could get a good nights sleep.They failed.

You leave Comfort Inn knowing that it is poorly run by bad management. You just get that feel from the place.

I have worked in management and there are some places that are so poorly run that it grates on you. Even though I was on a break I wanted to put a suit on, climb behind the check in desk and show them how to do it right. I'd have made a better job without question.

Another way Comfort Inn could improve is when guests check out they should be asked by staff,

"Did you enjoy your stay?"

That way, when 95% of customers say "no", they can get feedback and improve.

Simply by taking my key and saying "Thanks" isn't going to improve this mess of a hotel.

In conclusion, don't go to Comfort Inn. They're terrible. You'll regret it. Go somewhere else.

I stayed here in a triple room with my mum and sister, it was lovely, spacious, clean and more than adequate, breakfast was ok if you want toast and coffee before you go out to see the sights! Its a really good palce to stay if you get it in a cheap deal with a show from superbreak. My mum liked it enough to book up again as soon as we got back!"

The title sums up the hotel. Basic.

The welcome was friendly. The room would have been fine as a twin but they had added a bunk bed which made the desk unusable and hindered access to the coffee and kettle.

The water pressure in the sink is high - I turned it on and it sprayed out of the sink, soaking my suit trousers. The shower was acceptable but not as powerful as I would have expected given the water pressure.

Having found no obvious restaurants locally (The hotel didn't appear to do food) I got supper from the local Sainsburies (a very freindly one!) and returned to the room. It had been cold when I arrived until I turned up the thermostat. The heating appeared to go off about 9pm and did'nt come on until about 7am - As I get up at 6am the room was cold in the morning.

In spite of the duvet being quite thin I was warm enough overnight, if not toasty, and got a reasonable night's sleep.

I would use this hotel again if nothing else was available locally, but I will probably take the tube up to somewhere like the Bayswater area where I know there are decent restaurants and hotels

The hotel staff was very friendly, but the room they gave us was awful. The bathroom was VERY small, and it had a horrible smell because of the wet curtains from the shower.