I stayed 3 nights and it's an excellent base if you are going to a conference in Earls Court Exhibition Centre which is around 7 min walk away.

Staff were friendly and efficient. Free wifi was working perfectly and that was my main reason for choosing this hotel in the first place.

Nevertheless, there is one major issue that needs to be resolved: The rooms are indeed very noisy like other reviewers said. The walls are thin so you can hear other guests, but that really isn't the problem. The problem is whenever somebody turns on their shower or tap, you would hear the water flowing in the plumbing. When you are trying to go to sleep, it really gets annoying.

When I booked, I asked for a quite room and it felt like they have put me in the worst room possible. I guess all rooms have the same problem.

If I need to come to Earls Court Exhibition Centre again, I will probably choose a different hotel because of the noise in the room.

Very well located, being situated very quietly but just three minutes walk from the Underground station, shops, pubs restaurants and all other amenities, this boutique style hotel has excellent rooms each with a small kitchenette. Self catering supplies are easily available alongside the underground station. My only negative observations would be that the heating / ventilation system was quite noisy. The preparation space in the kitchenette is very restricted and neither a tea towel or washing up liquid was supplied.

We stayed 8 nights. One of our best hotel stays anywhere (and we travel over 100 days a year). Big bed, firm mattress, deep sleep.

Lots of supermarkets in the area. Buy your favorite snacks and enjoy it in your room. Fridge, microwave, hot water kettle, plates, cutlery, corkscrew, glasses, tea cups. No dining table -- only a laptop desk and chair for one person. We spread a thick bath towel over the bed and placed our meal on it. Our favorite was the 2-for-3-pounds warm-and-serve soup sold at Mark and Spencer. See photos.

Hot shower, good water pressure. Rooms spotlessly cleaned daily.

Space is tight. Feels like a tent or camping car. Two people keep bumping into each other. Didn't bother us, but if you need space get two rooms.

Easy access to Heathrow, Kings Cross - St Pancras, Westminster, Tower Hill, and other major spots. Grab your Oyster card and take the underground. Beware, however, that trains don't start until 05:39 (for St Pancras) and 06:09 (for Heathrow) so if you need to catch an early train or flight, ask the front desk to get you a mini-cab. Cost us 25 pounds and 20 minutes to St Pancras.

This was my 3rd stay here, still impressed with the level of service from the hotel staff, especially during this visit - for example, on the morning of departure, right at check-out time, I had a luggage malfunction and had to urgently get a new one in time to re-pack & get to the airport on time to catch my flight. When I asked reception for advice, they quickly located a shop in the neighbourhood where I could purchase one. I ended up doing so and with the re-packing, was able to check-out a full hour after the designated check-out time. To my relief and their credit, the hotel staff assured me this was no problem and this had a much-needed calming effect on me during this time of great stress! Much appreciated on my part.

During this stay I booked a superior room, as we were 2 people, and I definitely recommend this, as I had stayed in smaller rooms during my previous stays and this type of room is definitely worth the difference in price. Much roomier and more comfortable. My room was on the lower level (room L4) and faced the back of the hotel, which was very quiet. Very clean and cozy, definitely a great place to stay and wonderful neighbourhood, I never get tired of it (so many shops & conveniences close by - M&S Foods, Sainsbury's, Boots, Waitrose, among others). In fact, I always miss this Kensington neighbourhood when I leave and am always happy to return there. Being between 2 tube stations (Earls Court is slightly closer than Gloucester Road) is wonderful too, and great to travel to from Heathrow, directly on the Piccadilly line.