What surprised us most about One Aldwych was the friendliness of the staff, from the warm welcome by the doormen to the helpful receptionist who took us to our room and explained the many features to us. When you add the well-appointed high-tech rooms, the beautiful pool, the convenient location and a tasty breakfast it is very hard to fault this hotel. We were upgraded to an executive room which had just about everything you could need, and though it wasn't big it is in central London where space is at a premium. We had an excellent massage in the spa, followed by a swim in the chlorine-free pool (your eyes don't sting after swimming!). There is also a sauna, steam-room and well-eqipped gym. A thoroughly pleasant experience - congratulations to the staff and management.
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