We stayed here for 2 nights with dinner on the second night to celebrate a special occasion. The room was excellent - very comfortable large bed, very comfortable chairs, a good wardrobe and a well appointed bathroom. The reception staff were polite and friendly. The location of the hotel is excellent - practically next to Harrods, though on a smart residential street, and within easy walking distance of Hyde Park. We had dinner on the second night (four people). The table was near the window and the food and service were brilliant. There was a delay when we ordered coffee in our room from room service; however the order was provided without charge to apologzie for the delay. We had breakfast served in our room the next morning and this was absolutely fine. I would highly recommend this hotel and would love to return.

We went to stay for a Saturday night to make the most of a concert at the Royal Albert Hall. Having read the great reviews here and having found a good deal we had great expectations.
Our room was spacious but showing some signs of age, especially the bathroom. It was nicely appointed and had everything one could want. What let it down was the breakfast the next morning. A continental one was included in the price. First there awas no table for us and we were asked to wait in the bar. At least coffee could have been offered. Once we were shown to a table it took quite some time for coffee to arrive. We got a small caffetiere which was enough for 1.5 cups between two people. The bread and pastries were served on a small tray, again fit for one person, certainly not two. We are not huge eaters and other single guests were served the same amount. Another meagre round of coffee was provided upon request.

The staff must have had a bad day. They were argueing in the kitchen.
In summary other hotels have given us more personal service especially at breakfast in at least as nice surroundings for not much more. So a bit disappointed and would rather try something else next time.

I stayed at the Capital a month or so ago and felt obliged to write and say what a great experience my wife and I had. The service was impeccable, the rooms spotless and the location was second to none. The highlight, however, had to be the Sunday roast, exquisitely rare beef carved at the table with a delightfully picant horseradish sauce. I recommend the Capital to anyone who is looking for a hotel that provides a personal touch, that is centrally located and that houses one of the best restaurants in London.

I had been to The Capital Hotel for cocktails last year and was already impressed by the welcome I received in the lobby as well as the atmosphere and service in the bar. So when I wanted to find a centrally located restaurant for a family celebration of my father's 90th birthday, I chose The Capital Hotel Restaurant. The staff could not have been more accommodating. The service was attentive but not intrusive and every course was a delight. Thank you for making an important family occasion such a success. We'll be back!