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MiNC - Mayfair Court Serviced Apartments – reviews, photos

37 North Row, London W1K 6DL, England
Hotel amenities
MiNC - Mayfair Court Serviced Apartments
MiNC - Mayfair Court Serviced Apartments
MiNC - Mayfair Court Serviced Apartments
MiNC - Mayfair Court Serviced Apartments
MiNC - Mayfair Court Serviced Apartments
MiNC - Mayfair Court Serviced Apartments
Ranked #124 of 399 Speciality lodging in London
3.5 of 5 stars 28 Reviews
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28 reviews from our community

    Trip type
Traveller rating
    7
    9
    3
    5
    4
Date Rating
Miami, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Great location at good cost, tradeoffs are it's noisy and small”
3 of 5 stars Reviewed 3 January 2012
1
person found this review helpful

My partner and I stayed at the Mayfair Court apartments the week of 11 December 2011. We had a one bedroom on the first floor (i.e. the one above ground level) and found that it was we expected: a bit small but still way better than a hotel. So yes, while it was a bit on the small side (can think of as cozy - one could reach the sink and brush teeth while sitting on the toilet at the same time!) it was clean, with a sufficiently stocked kitchen (we just need a few plates, cups, and pans -- we don't expect it to look like the kitchen at home!), comfortable living/sitting area and a comfortable bed and bedroom. While there wasn't much room to spare, it was definitely big enough for the two of us to be in comfortably. (there was enough space to open doors, etc) There was a flat-screen TV in the sitting area, a two person table (in same area), a random excess space off the kitchen that we used to store our luggage, and enough heat that was easy to regulate. The check in and out was quite simple, and it was easy to find. The location is fantastic (we wanted to be in town, in case the tube stopped working on the weekends, as is normal!) and overall it was a good option.

The one serious caveat was the exceptionally noisy sewage truck that idled directly next to our bedroom window from 5:30am to 11:30pm every day we were there. The truck was performing public works ordered by the council (aka. city) so there really wasn't much we could fault the apartments for this, but it still was a gigantic inconvenience, especially since we were on holiday and wanted to sleep! The apartment management was courteous and tried to be helpful when we called them to compain about it (they went to speak to the truck driver, offered to move us to their property in Notting Hill, etc) but as we didn't want to move, there was nothing to be done. There was also some loud garbage-pick up related noise on the street every night around 2am(which is a short street that primarily serves as the "back-door" alley way for businesses on Oxford Street (the other side of the block). Its safe, no worries, just noisy.

In short, if you are traveling with only two people, prefer location over spacious accommodations and can tolerate normal-to-high levels of "urban noise pollution", then this is a great place to be. Otherwise, I suggest to look for a place that isn't immediately off a main street like Oxford and doesn't face what is an urban alley way.

Room Tip: higher floors are probably quieter, though the elevator is tiny (typical for an older urban resident...
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  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paris
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“very disappointing”
2 of 5 stars Reviewed 14 June 2011
2
people found this review helpful

Good location, no doubt but....stayed in n12 : very noisy and curtains do not block out light - water in shower did not empty, one small saucepan, nowhere to store lugggage and no visible staff or reply to mail "guest services". we moved out one day before the end to be able to sleep at least one night out of our stay. The internet did not work and required to re-register every two minutes. Awful ! Good concept, no attention to indispensable details for travellers. We will not go again or recommend to anybody

Room Tip: not on the street
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  • Stayed June 2011, travelled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
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Ask roseke about MiNC - Mayfair Court Serviced Apartments
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Northampton, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
“Fantastic Location , Compact Apartments, Clean, So why the bad reviews ?”
5 of 5 stars Reviewed 29 May 2011
1
person found this review helpful

I really don’t see the justification for the bad reviews here. This building was easily found from Bond Street Station, guest services called prior to arrival offering assistance whenever needed. The apartment is well equipped and clean, in my experience it was serviced every week and I always found the staff helpful and courteous at all times.

  • Stayed May 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Liverpool
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“great location, cleanliness dreadful”
2 of 5 stars Reviewed 27 May 2011

The location of these apartments is great, but they are just not up to standard for a business traveller and there is a 28 day cancellation period! I had to stay a number of times over the past few weeks and whilst they are furnished with everything one would need, they just were a felt dirty. An horrendous odour permeated my clothes etc, the toilet required cleaning to such an extent I bought bleach and air freshener. I just find it unbelieveable that with such a great resource MINC do not do more to retain their visitors. The bedding was clean but smelt musty and in the second flat I stayed in there was no hair dryer. I was told it was in the top drawer but could not open the top drawer!! I really wanted to like the apartment, as I am in London at least two to three nights a week but I will not be staying again!

Room Tip: ask for a one bedroom, high up
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  • Stayed May 2011, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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MiNCManagement, Manager at MiNC - Mayfair Court Serviced Apartments, responded to this review
29 May 2011
Dear Guest,

Thank you for taking the time to comment on your last stay in MiNCMayfair Court Apartments. We greatly appreciate and welcome your feedback as only through this we can improve our performance. Please accept our deepest apologies for the issues occured.

We would love to welcome you in MiNC apartments again so we can show our true level of customer care. Therefore, we would be happy to offer you the possibility of rebooking in the future.

Once again thank you and apologies.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
geneva, switz'd
Senior Contributor
22 reviews 22 reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
“great location - some good points but cleanliness and practicalities need improving”
3 of 5 stars Reviewed 11 April 2011
3
people found this review helpful

We were in London for work/leisure for 4 days and were seeking something self-catering. The location of the Mayfair Court appartments is great, central and very convenient and also on a quiet street.
The furnishings were quite attractive and I appreciated the quality appliances in the kitchen and bathroom, and the quite generous storage space.
The first day we arrived, we were put in the basement flat - no natural light and hugely noisy ventilation (or something that sounded like that) on and off at 15-minute intervals throughout the night. Also, we had no hot water on arrival and the telephone help line staff were not particularly helpful. To top it all off the flat was not very clean.
Lucily, the next day, staff moved us to a flat higher up in the building. Although smaller, it was on the whole better. It was superficially clean but not properly clean: for instance: under the bed was disgustingly dusty and there were a lot of crumbs and accumulated dirt behind the cushions on the sofa.
As other travelers have mentioned, the absence of any possibility for leaving luggage on the day of departure is a real problem - couldn't the owners instal a locker or two for visitors' use?
Finally, in a funny quirk, the furniture was too small for the flat! A picture in the corridor hung crooked because the space above the lightswitch was too small for it! And the bed in the bedroom had to be moved completely to one side if one wanted to open or shut the bedroom door (this was particularly unpleasant due to the unsightly dust and rubbish under the bed). The light switches next to the bed in the bedroom had seemingly been placed at random and therefore made them useless.
I would stay there again I think, but I would have to have more assurances about not being in a noisy basement flat and that the place had been properly cleaned prior to arrival.

Room Tip: request discount if put in basement flat
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  • Stayed March 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about MiNC - Mayfair Court Serviced Apartments

37 North Row, London W1K 6DL, England
Price range (per night):* INR13,617 - 32,403

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