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Fox & Anchor – reviews, photos

115 Charterhouse Street | Clerkenwell, London EC1M 6AA, England
Hotel amenities
Fox & Anchor
Ranked #175 of 421 London B&B and Inns
3.5 of 5 stars 38 Reviews
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38 reviews from our community

    Trip type
Traveller rating
    11
    11
    8
    5
    3
Date Rating
Manchester, United Kingdom
1 review
“Over Priced and Rubbish Customer Service, Stay Away”
2 of 5 stars Reviewed 8 January 2012

The room we stayed in was nice, but small.

They have a massive problem with customer service at this place. It took a large number of phone calls to get through to anybody that actually made sense and make a booking. I am still waiting for them to get back to me about rooms during the Olympics after numerous attempts to get this information.

They also have a very ropey and confusing pricing policy. Firstly the prices on the website are incorrect. Secondly all the prices they quote do not include VAT and this is not always pointed out to you. I also asked a member of staff if breakfast was included in the price and was told it was. I was then charged extra for breakfast when I checked out. When I questioned this, I was informed that breakfast is never included.

I sent an email to them about all these issues .... I'm still waiting for a reply.

A big waste of a good venue. It is over priced for what it is and the customer service is non-existent. Not recommended.

  • Stayed November 2011, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Kingston upon Hull
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
29 helpful votes 29 helpful votes
“Gorgeous bathroom”
4 of 5 stars Reviewed 1 January 2012
2
people found this review helpful

Just stayed at the Fox & Anchor, in the St Pauls room which was lovely with the most gorgeous bathroom. Pub has some excellent ales on draught and nice wines too. Evening meal was a little disappointing to be honest but the breakfast was good. Will definitely stay there again.

Room Tip: St Pauls is a lovely room
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  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask RnA31 about Fox & Anchor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North London
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Home from Home in the City”
5 of 5 stars Reviewed 22 December 2011

Stayed with my daughter for one night in the Market Suite. Warm welcome on arrival, lovely, spacious, comfortable room. Fantastic food in bustling restaurant and best breakfast I have had in a long time! Biggest compliment goes to the staff all of whom gave the highest standards of customer service - nothing was too much trouble. Will be back!

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask BadHabits about Fox & Anchor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colchestrian in Colchester
Contributor
19 reviews 19 reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
“glad to be back there”
5 of 5 stars Reviewed 8 December 2011

I visited the F&A for the first time in years yesterday.........and I'm booked to get back there asap.....this used to be a great breakfast pub for meeting colleagues pre cricket days etc...
Met an associate there y/day for a biz breakfast - great atmosphere, Rob is a great host, great value, great food. Well done F&A

  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hertfordshire
Senior Contributor
26 reviews 26 reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
“The food was a real disappointment for me”
3 of 5 stars Reviewed 16 October 2011
1
person found this review helpful

I've eaten here a couple of times now and sadly neither meal has impressed me - only the prices! I couldn't finish my burger because I couldn't cut or chew it, it was so densely packed with gristle that it was not a pleasant experience at all. The beer was good, but the wines were overpriced. I have to say that my fellow diners did enjoy their meals, so perhaps I just made the wrong choice, but it shouldn't been like that!
They also serve everything (well almost) on wooden boards, which I really don't like.
The beer was good, but the wines were overpriced.

Room Tip: Couldn't comment on the hotel.
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  • Stayed October 2011, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Service
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