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Premier Inn Liverpool - West Derby – reviews, photos

Queens Drive | West Derby, Liverpool L13 0DL, England
Hotel amenities
Premier Inn Liverpool - West Derby
Ranked #19 of 95 hotels in Liverpool
4.0 of 5 stars 99 Reviews
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99 reviews from our community

    Trip type
Traveller rating
    47
    37
    6
    5
    4
Date Rating
UK
Contributor
19 reviews 19 reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Great hotel - need more staff to cover breakfast”
4 of 5 stars Reviewed 29 January 2012

Stayed here this weekend. We often stay here and the hotel was up to the usual really good standard (great rooms, really helpful staff). Somebody was smoking in their room (we could smell it when we got in on the Friday night) and the hotel pushed letters under all the doors to explain that this was not permitted – I thought it was good they were attempting to do something about it.

We ate in the restaurant, on the meal deal, on the Friday night and the food was really good. We also had breakfast on the Saturday but the place was packed and they really did not have enough staff on to cover the workload. Everything kept running out and the poor girl who seemed to be in charge (there was just her and one young lad) was run ragged. I gave up waiting for hot water for a cup of tea, and we had one back in the room.

Room Tip: Ask for a quiet room. The one at the top of the stairs is a nightmare (we've stayed in it befor...
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Contributor
18 reviews 18 reviews
Reviews in 14 cities Reviews in 14 cities
28 helpful votes 28 helpful votes
“Excellent Permier Inn - but expensive journey to city centre”
4 of 5 stars Reviewed 29 January 2012
2
people found this review helpful

This is a typical Premier Inn. Its in excellent condition, with large rooms and all the facilities you'd expect.

Only three quibbles:
1. There's a big sign in the car park warning you your car will proibbaly not be there in the morning unless you put it in the secure car park at the rear! None of us had any problems - but be aware.
2. The hotel is actually a good 15-20min taxi ride from Liverpool Lime Street Station and costs £15 to get into the town centre. If you're staying here for a night out, you rack up huge taxi bills in no time getting to and from the centre!
3, The price - you know what you're goiung to get from Premier Inn, but £100 a night? Excessive.

Food is available at a Beefeater Pub/Restaurant across the car park.

There's also a taxi rank outside.

  • Stayed November 2011, travelled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ReviewFerret about Premier Inn Liverpool - West Derby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swindon, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Excellent stay”
5 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

recently stayed during a Liverpool home game so the hotel was busy but the staff were very friendly and helpful. the restaurant personnel were particularly helpful (and it was busy) with nothing being too much trouble. food was excellent with a good choice.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Rob M about Premier Inn Liverpool - West Derby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newtowncunningham
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Breakfast lets you down!”
3 of 5 stars Reviewed 22 January 2012

Stayed here for the weekend starting 13/01/12, travelling to Liverpool for the football at Anfield with my 2 boys. Having stayed with Premier Inn before, although not at this one, I knew what to expect and I have to say I was slightly disappointed.
Checkin was easy, fast and the staff were brilliant..........very friendly and informative. The room was as expected....clean, big enough and modern and it was quiet and peaceful at night.
The only downsides I'd say was the breakfast which for me didn't hit the usual high standards of other Premier Inns I stayed at. The cooked food was of a low quality........I just couldn't eat the sausages.... and the scrambled eggs were AAHHH! and I'm not fussy.
So I just had the continental breakfast, which was ok but the coffee wasn't that good.

Room Tip: All rooms seem to be very quiet and similer.
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  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Paul C about Premier Inn Liverpool - West Derby
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Kelly Latham, Social Media at Premier Inn Liverpool - West Derby, responded to this review
2 February 2012
Thank you for your review. It really matters to us that our guests enjoy every aspect of their stay, from the cleanliness of our rooms, to the quality of the food served in our restaurants. Please be assured that your comments have been noted and will be duly followed up by our Customer Services Team and the Management team at the hotel. Once again thank you for your review we do hope to welcome you back to Premier Inn in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Senior Contributor
27 reviews 27 reviews
Reviews in 17 cities Reviews in 17 cities
66 helpful votes 66 helpful votes
“Up to the usual standards expected at a Premier Inn”
4 of 5 stars Reviewed 14 January 2012

We had to visit the area for a family function.Having stayed at various Premier Inns around the country i knew what to expecct and this one did not disappoint.Check in was a breeze. The room was a treck from reception but gave it us a lovely quiet room. The room was large clean and very comfortable. The staff were warm and welcoming incldung the Night Staff who gave us a fresh supply of tea and coffee after we got back late from a family party. Good location, good accommodation and would definitely stay again when we are in the area

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Premier Inn Liverpool - West Derby

  • Premier Inn Liverpool
  • Premier Inn West Derby
Address: Queens Drive | West Derby, Liverpool L13 0DL, England
Price range (per night):* INR4,613 - 6,169

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Premier Inn Liverpool - West Derby
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