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Holiday Inn Express Liverpool-Albert Dock – reviews, photos

3.0 of 5
Britannia Pavilion, Albert Dock, Liverpool L3 4AD, England
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Holiday Inn Express Liverpool-Albert Dock
Holiday Inn Express Liverpool-Albert Dock
Holiday Inn Express Liverpool-Albert Dock
Holiday Inn Express Liverpool-Albert Dock
Holiday Inn Express Liverpool-Albert Dock
Holiday Inn Express Liverpool-Albert Dock
Ranked #15 of 95 hotels in Liverpool
4.0 of 5 stars 378 Reviews
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378 reviews from our community

What travellers say about this hotel
  • ECHO Arena(18)
  • Car park(9)
  • Friendly and helpful(9)
  • Great location(9)
  • Liver building(9)
  • Good value(6)
  • Continental breakfast(5)
  • Very clean(5)
  • Beatles museum(4)
  • Double room(4)
Traveller rating
    150
    155
    57
    8
    8
Only show reviews for Family (67) | Couples (142) | Business (39)
Date Rating
London, United Kingdom
Senior Contributor
21 reviews 21 reviews
Reviews in 19 cities Reviews in 19 cities
29 helpful votes 29 helpful votes
“Great room- get breakfast elsewhere”
4 of 5 stars Reviewed 3 February 2012
2
people found this review helpful

Stayed here for a wedding. Room was excellent quality, clean and well equipped for a budget range hotel. Long corridors meant a long walk and lift was too small and slow. Staff very helpful and pro-active sometimes hindered by by their IT (it couldn't cope with getting right names into multiple rooms on one booking- recommend their IT people look at the De Vere site for how to do it!). Breakfast poor - but staff were working hard again. I'd stay again but know its limitations

  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Karuthers about Holiday Inn Express Liverpool-Albert Dock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXAlbertDock, General Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review
29 February 2012
Thank you for your comments regarding your recent stay at the hotel, I'm pleased to hear that the staff were helpful.
Breakfast is something which is continually under review at the hotel and by Holiday Inn to improve the breakfast experience for guests, your comments will be taken on board and reviewed.
With regards to problems with your group names on arrival, if you would like to contact me directly at the hotel I can look into your specific group booking.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sligo, Ireland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Cannot beat this hotel”
4 of 5 stars Reviewed 30 January 2012
3
people found this review helpful

Our second time staying in this hotel.Like last year it did not disappoint.The location is fantastic, a walk from everywhere,The rooms are a good size and offer a great view of the docks and ships.If you have kids then there are plenty of attractions within a stroll of the hotel and you are not stuck for places to eat in the environs.So the breakfast gets hectic, but that's what happens when everyone arrives at the same time and the staff do their best.The staff at reception are very helpful and friendly.
Will we stay there again?? you bet.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Gucks26 about Holiday Inn Express Liverpool-Albert Dock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXAlbertDock, General Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review
29 February 2012
Please to hear that you were pleased with your recent stay at the hotel. As a hotel we are proud of the positive customer service comments we receive and it is always something we continually try to improve on.
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Norway
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Okay for a weekend stay”
4 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

Stayed a few times in this hotel. Good location at The Albert Dock and close to everything. Clean rooms and friendly staff. Breakfast is continental and not much to speak about though. Wifi was awfully slow and needs to be speeded up. With all the new hotels popping up around the city centre this hotel has slipped down the pecking order.

  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Knut1892 about Holiday Inn Express Liverpool-Albert Dock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXAlbertDock, General Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review
29 February 2012
I'm not sure if the team at reception made you aware of the different WiFi options available to you at the hotel but we do offer dual speed internet access. The free WiFi has a limited bandwidth and can at peak times be slow, the premium WiFi access is charged at £5 per 24 hours and guarantees a high speed connection.
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Hitchin, United Kingdom
Senior Contributor
23 reviews 23 reviews
Reviews in 19 cities Reviews in 19 cities
82 helpful votes 82 helpful votes
“Great Holiday Inn Express”
5 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

I stayed at this hotel for one night during the 2011 Labour Party Conference, and I have to say I was most impressed.

Check-in was swift, the public areas clean and tidy and the room was huge for a budget hotel. This is a great example of how converting an old building (Docks) can be done well.

This hotel is next door to the Beatles Museum which also hosts a Starbucks if that's your thing, walking distance to many restaurants, bars and the conference centre. The city centre is a short walk away.

Would have no problems staying here again.

Room Tip: I always request a high-floor.
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  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask djmatthews about Holiday Inn Express Liverpool-Albert Dock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXAlbertDock, General Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review
29 February 2012
Thank you for your positive comments posted about the hotel. I hope you enjoyed your time in Liverpool and found the party conference beneficial - the hotel was certainly ideally located for your conference.
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Dublin, Ireland
Senior Contributor
33 reviews 33 reviews
Reviews in 14 cities Reviews in 14 cities
33 helpful votes 33 helpful votes
“Excellent price and Location”
4 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

I stayed here at the end of January with my partner during a recent trip to Liverpool.
We absolutely loved Albert dock! Its an excellent location if you want a beautiful setting only 5 mins walk to the center of Liverpool One and the famous Mathew Street. There are plenty of bars/restaurants/nightclubs on your doorstep in Albert Dock too.
The Hotel itself was great value for money, the rooms are small but perfectly formed, the bathroom was a decent size containing a shower but no bath. The hotel is up two stories so all rooms have a view of Albert Dock or the Echo Wheel. There are two elevators and a stairs. The staff at reception were more than happy to help with any queries we had. A buffet breakfast was part of the deal at this hotel and was constantly being re-stocked so need to get up early to beat the rush. Hotel had a bar, wifi, a business centre and a place for left luggage.
The price we paid for all this for two nights was excellent! I would recommend this hotel to couples, stag/hen parties and familes just because there is so much for everyone around this area of Liverpool!

Room Tip: Ask for a room facing the Dockside as its the opposite side to the entrances for all the bars and ni...
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by Loubox for Liverpool
Ask Loubox about Holiday Inn Express Liverpool-Albert Dock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXAlbertDock, General Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review
29 February 2012
Glad to hear that you found the location of the hotel ideal and that the price you paid was value for money. I trust you enjoyed your stay in Liverpool.
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Additional Information about Holiday Inn Express Liverpool-Albert Dock

  • Holiday Inn Express Liverpool
  • Holiday Inn Liverpool
  • Liverpool Holiday Inn
Address: Britannia Pavilion, Albert Dock, Liverpool L3 4AD, England
Price range (per night):* INR4,947 - 11,172

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Holiday Inn Express Liverpool-Albert Dock
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