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Hilton Liverpool – reviews, photos

4.0 of 5
3 Thomas Steers Way, Liverpool L1 8LW, England
Hotel amenities
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Great Getaway - 40% off
Hilton Liverpool
Hilton Liverpool
Hilton Liverpool
Hilton Liverpool
Hilton Liverpool
Hilton Liverpool
Ranked #20 of 95 hotels in Liverpool
4.0 of 5 stars 315 Reviews
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315 reviews from our community

What travellers say about this hotel
  • Albert dock(23)
  • Great location(10)
  • Very good(10)
  • Car park(9)
  • New hotel(9)
  • Executive Lounge(8)
  • Room service(8)
  • Friendly and helpful(4)
  • Bar staff(4)
  • Crabtree Evelyn toiletries(3)
Traveller rating
    146
    92
    43
    20
    14
Only show reviews for Family (39) | Couples (129) | Business (62)
Date Rating
Bangkok, Thailand
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Excellent location and great service”
4 of 5 stars Reviewed 31 January 2012

i am very surprised - great new hotel with full access to liver pool excitements. Everything you want is within walking distance. Hotel has great room service, very clean and neat, food is great. Staff are cordial and helpful with sight seeing. if i go to liverpool again, I will choose this one for sure. Pricing is very apt and cheaper when compared to other hotels.

Room Tip: Choose higher storey rooms which give good view of albert docks and liverpool one.
See more room tips
  • Stayed February 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask SharatMendu about Hilton Liverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
2 reviews
“Excellent hotel, Highly recommended!!!”
5 of 5 stars Reviewed 26 January 2012

My husband booked for myself and our 2 friends to stay in Hilton as a birthday gift. We had a fantastic time, from the moment we checked in till we departed all our needs where catered for. We were treated like royalty. Every member of staff we came into contact with, where polite, friendly and always smiling. We stayed on the executive floor and made use of the lounge which again was flawless with its facilities and staff hospitality. The gym is excellent and ideal as it is open 24hours so no need to panic about open times. The rooms are all cleaned to a very high standard as is all the hotel. The whole hotel is spotless. With its prime location travelers will not be disappointed as everything you need from a hotel is here.

Our evening meal was delicious and the menu was very hard to choose from as they have such excellent choices of food and drinks to choose from. Set in a relaxed atmosphere myself, husband and our guests enjoyed a beautiful meal that was not rushed in anyway. Breakfast the following morning was the icing on the cake to what was a truly fantastic birthday to remember. I would also like to take this opportunity to personally thank the management and all the staff for making this stay so memorable, thank you.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask tonyandjay about Hilton Liverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maidstone, United Kingdom
1 review
1 helpful vote 1 helpful vote
“no room, despite confirmed booking”
1 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

Arrived after a long day at around 11pm. Was told that despite having my confirmed reservation there was not a room for me. The reservation had been made couple of weeks previously, and I had even phoned in the afternoon to confirm that they had the booking and to inform them that I would be arriving late.There were four other people still to arrive after me and they would be turned away as well. Apparantly they overbook and sometimes get it wrong. This happened to me at this same hotel about a year ago, and the duty manager this time said it was always happening. The one consolation was that they could put me in another hotel, however that would involve a taxi each way as I couldn't park my car near there.

Room Tip: check in early, otherwise you will possibly not have a room.
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  • Stayed January 2012, travelled on business
    • 4 of 5 stars Location
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Ask steve c about Hilton Liverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
“Great location”
4 of 5 stars Reviewed 24 January 2012

Very good overall experience, location fantastic and executive lounge a must. Very good atmosphere in bar.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MonkeyMonsoon about Hilton Liverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Absolutely boiling hot!!”
4 of 5 stars Reviewed 24 January 2012

Overall the hotel is great, looks fantastic. Nice views. My main problem was with the temperature overnight, you are unable to control the temperature in your room.the windows do not open either! Myself and most of my colleagues had a terrible nights sleep as the rooms were far too hot. Even a travelodge has manual air conditioning!!

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ruffluv about Hilton Liverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hilton Liverpool

3 Thomas Steers Way, Liverpool L1 8LW, England
Price range (per night):* INR8,504 - 17,786

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