You drive through an arch and downhill to park in a quad. High up on one side is the cathedral, on another the ruins of the Bishop's Palace and on the other two sides the hotel. Inside we received a friendly welcome from the helpful person on reception. We were told about the comfortable drawing room with its newspaper, magazines and delightful view over the garden, the terrace, the city far below and miles of Lincolnshire countryside. Also we learnt that there was a chapel along the corridor and that we could use it if we wished.
We were taken through the rambling, interesting building and up in the lift to our room. Everything seemed bright and clean and the place was tastefully furnished and comfortable. Although the bathroom was small it was spotless and well appointed. Outside the window and across the quad the cathedral rose above us on the top of a steep slope. At night the Norman and Gothic building was dramatically illuminated but we were pleased that the clock in the tower stopped striking between 10.45 pm and 7 am.
Breakfast was served in a pleasant dining room down at the level of the terrace and garden. There was a fine variety of choices from cooked to continental. The food and service were excellent. Afterwards it was possible to stroll down to the lawn and peer over the wall at an orderly vineyard below.
I would have given the hotel five stars in every category but for a discovery on the last morning. I got down to look under the bed to make sure nothing of mine had gone under it. Whereas the rest of the room was extremely clean, this area was very dusty and there was a personal item left from a previous visitor.
To end on a positive note: the staff, especially those on reception, were most friendly, pleasant, helpful, and wanted to make us feel at home. The whole hotel had an extraordinary atmosphere of tranquillity.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC