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DoubleTree by Hilton Lincoln – reviews, photos

4.0 of 5
Brayford Wharf North, Lincoln LN1 1YW, England
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DoubleTree by Hilton Lincoln
Ranked #1 of 12 hotels in Lincoln
4.5 of 5 stars 53 Reviews
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53 reviews from our community

    Trip type
Traveller rating
    35
    14
    4
    0
    0
Date Rating
Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Lovely new hotel”
4 of 5 stars Reviewed 13 February 2012

We stayed on Friday and Saturday night in a deluxe room. Lovely large room only slight downside was the view from the balcony was a little disappointing, although good view of Catherdral. Had we stayed during the week, I would imagine that the proximaty of an overlooking office block to the balcony would be a little off putting however the offices were not occupied at the weekend. The room was fabulous and we upgraded to a deluxe room as we were celebrating, however if we were staying again, I would be tempted to try a standard room. We parked the car in the car park on Friday night without difficulty, and didn't move it for the weekend however I noticed that the car park was full on Saturday evening.
We were given a warm cookie on arrival at the hotel, which was a nice touch.
Fantastic breakfast and a stunning situation for the restaurant and bar.
All in all an enjoyable stay, lovely hotel and staff and great location. I would not hesitate to stay here again or to recommend it to others.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Louise S about DoubleTree by Hilton Lincoln
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philip Walker, General Manager at DoubleTree by Hilton Lincoln, responded to this review
14 February 2012
Great to read you enjoyed your stay with us, the team have been working really hard from day one to offer the very special "DoubleTree by Hilton" Welcome.
We look forward to seeing you soon.
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UK
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
29 helpful votes 29 helpful votes
“pleasant stay overall”
3 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

Stayed here for one night for an anniversary celebration on a Saturday night. Slick professional check in, with simple parking procedure. Spacious modern room with good facilities. Excellent breakfast. However two negative comments- two tea bags for an overnight stay,just not sufficient. Tea bags are so cheap and in cold months more are needed. Went for a meal locally and returned to the hotel for a drink or two. I waited at the bar for 10 mins - still not served. The bar staff were to be fair extremely busy. I then gave my order to a waitress and sat down, waited a further 10 minutes and then went to the bar again,and was reassured that they were coming. Waited a further minutes, and saw large groups being served before us. At this point i informed the waitress that this was unacceptable and took business elsewhere.My wife informed the reception staff about this also. This may seem like a trivial point, but sadly had a negative effect upon the weekend

  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask hot_travellerUk about DoubleTree by Hilton Lincoln
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philip Walker, General Manager at DoubleTree by Hilton Lincoln, responded to this review
14 February 2012
Thank you for taking the time to post your review.
I totally agree with your comments regarding the t-bags and as a result we have placed more in each room along with extra milk.
Please accept my sincere apologies for the issues with the Hotel Bar service you encountered. We are trying to find a balance at weekends between hotel residents and non residents using the hotel bar. We will however look at our staffing levels and ensure we have the correct numbers of team members on to cope with the volume of business we are experiencing. As a new business only 1.5 months old, this feedback is great. Thank you
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Scotland
Senior Contributor
27 reviews 27 reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
“New and very quiet”
4 of 5 stars Reviewed 3 February 2012

Stay one night on business, nice rooms very new infact I think I may have been the first guest in this room, as looked like a small amounf of builders stuff behind the bathroom door.

Good quality room as you would expect, good internet and wifi connection and good quality bed for nights sleep.

Strange thing about the hotel is that the lobby/reception does not have any atmosphere to it and feels very strange when you walk in.

Food and bar very good, bar was busy late on and was informed gets very busy at the weekend. Bar is on the top floor and is accessed via a lift with balconies over looking the marina, so looks like a top spot for the summer.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask FamilyfromScotland59 about DoubleTree by Hilton Lincoln
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philip Walker, General Manager at DoubleTree by Hilton Lincoln, responded to this review
4 February 2012
Thanks for the general feedback and please accept my sincere apologies for the items behind the bathroom door, i have passed your comment onto our housekeeping team to sort these teething issues out as soon as possible.
We understand your comments regarding the lack of atmosphere in our lobby area and we are working on this now to try to enhance the first impression and imrove the guest experience in this area. Thank you once again for you positive comments and feedback on how we can improve our hotel. We look forward to welcoming you back in the Summer to enjoy the fantastic views of the City from our rooftop bar!
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Lincoln U.K.
Contributor
15 reviews 15 reviews
Reviews in 13 cities Reviews in 13 cities
37 helpful votes 37 helpful votes
“Beautiful Hotel, needs a few touches here and there......”
4 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

....this is because it'd only been opened 2 weeks and there was still some grout on the bath taps and the windows needed a good cleaning to get a better view of the Marina. I needed some air in the night, and there isn't a window that I could open. If there had been a key to open the balcony one, i'd have been fine. Reception said that they aren't giving the option at the moment till everything is sorted...not really sure what they meant by that, but hey ho. No decent bar area, but there are plenty around on the Marina to go to anyway. It's a great location, and it hasn't put us off staying again. In fact, relatives are coming to stay there in February on our recommendation.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask BaxterFamily about DoubleTree by Hilton Lincoln
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Philip Walker, General Manager at DoubleTree by Hilton Lincoln, responded to this review
25 January 2012
Hi Baxterfamily,

Thank you for your comments, please may i personally apologise for the inconvenience of the window situation, i can understand how frustrating this has been and we have now had a full key handover so we are able to open the patio doors when requested. I am pleased you generally enjoyed your stay and we are working on improving the bar facilities to soften the area and make it more comfortable for our guests. We look forward to welcoming you back to our hotel soon.
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stockton on tees
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“outstanding”
5 of 5 stars Reviewed 22 January 2012
2
people found this review helpful

only spent one night at double tree by hilton at lincoln's brayford pool. what a good night it was!!!! the hotel is new, been open for just two weeks. the finish is superb and at the moment is priced to take custom from its holiday inn next door neighbour and across the water holiday express. it beats them hands down.

room very nice
bed is real comfy and big! i never thought i would be impressed by pillows!!!
breakfast excellent. full english plus cereal, fruit, croissants, muffins...what else could you want.
staff..very curtious, friendly and helpfull.
gym..good range of equipment (take i pod/headphones)

downside....car park full but a public one a couple of minutes walk away.
price of drinks in very nice electric bar are as expensive as expected.

talking to the owner...what a nice guy...he asked if we had tried the resteraunt as it has michelin chef. we hadnt but will next time and there will be a next time.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask paul r about DoubleTree by Hilton Lincoln
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Philip Walker, General Manager at DoubleTree by Hilton Lincoln, responded to this review
24 January 2012
Fantastic feedback, thank you. The whole team are over the moon with your comments (including the owner) We all look forward to welcoming you back to our hotel again to try our great Restaurant.
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Additional Information about DoubleTree by Hilton Lincoln

Brayford Wharf North, Lincoln LN1 1YW, England
Price range (per night):* INR7,559 - 13,450

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