After having booked we noticed all the bad reviews and though we would have to find somewhere else!!

I cant vouch for other rooms but we had number 18 (Curved bay window on 1st floor with en-suite shower and toilet). The room was spotless, we had fresh towels laid out with thought on our bed each day. (I will try and upload a photo) The staff were very friendly and courteous.

We thought we must have come to the wrong place, but we then saw the plasma TV in the breakfast room. Ok it was on but not loud, so you could easily talk over it. The breakfast was perfectly fine and more than adequate for our needs.

We were staying there as a base for the De Montfort hall and that was close by. Very pleasant stay and would readily come back again next year. Lots of parking and lovely building!!! Some people just love to moan I presume.
... Oh and the shower worked well too.

We booked a luxury double room for three nights to attend the Summer Sundae Festival, the hotel was advertsied in the Go Leicester web site. To call this a bed and breakfast is a double misnomer; neither the bed nor the breakfast is up to standard of normal human beings.

The 'luxury' room was a joke. Filthy cigarette burnt carpets, a television with poor picture and no remote and the 'surround sound' still had wires showing where the bathroom speakers (ex car Pioneer stereo) were connected.

The bed had springs but we think only two - one each.

The shower was a complete joke - the best that could be achieved was a miserable dribble, to increase the flow meant scalding yourself.

So perhaps breakfast would be the redeeming feature, alas no! Sausages that had been re-cooked so many times they were like pieces of dowel rod. The hash browns were just soggy mush lumps on the plate.

I have contacted trading standards to report this hotel. please do not make the mistake we did; stay somewhere else.

well having read all the reviews before me, i feel all you people went to some other hotel not the one i stayed for couple of days..may be the management has changed over time..but its for good..the service and the food was good along with a fine customer service and clean rooms. i had couple of friends with me and neither did they have any complaints about the hotel. i would recommmend this hotel as its close to the railway station and can reach there with ease.
all in all it was a good trip combined with nice service and good clean atmosphere.

Having read the review posted previous I am forced to agree with their assessment. An awful attitude towards guests from a company that obviously cares not one bit so long as they get paid.
The only thing that was missing (and I include the wobbly sets in this assessment) was a small scene of slapstick violence between the hotel manager and non-english speaking employee. Although this at least would have helped us raise a smile.
Not recommended and I really can't bring myself to type anything more. One to avoid - I certainly shall in future.