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BEST WESTERN Leicester Stage Hotel – reviews, photos

299 Leicester Road | Wigston Fields, Leicester LE18 1JW, England
Hotel amenities
BEST WESTERN Leicester Stage Hotel
BEST WESTERN Leicester Stage Hotel
BEST WESTERN Leicester Stage Hotel
BEST WESTERN Leicester Stage Hotel
BEST WESTERN Leicester Stage Hotel
BEST WESTERN Leicester Stage Hotel
Ranked #25 of 43 hotels in Leicester
3.5 of 5 stars 76 Reviews
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76 reviews from our community

    Trip type
Traveller rating
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    12
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Date Rating
Leicester
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“daughter's wedding reception & civil ceremony”
5 of 5 stars Reviewed 30 January 2012

The hotel pulled out all the stops to make this a day to remember for all of us, fantastic. Wedding decor was lovely, white drapes and lights made civil ceremony room look brill as did the white asle to walk down against the beautiful floral arrangements of orange roses. Staff were cheerful and couldn't help enough - food hot and well served - cooked to perfection. husband had 2 helpings of desert!!! Evening buffet was good, portion size ample. Great day, followed by dancing cheerfully to the hotel disco. THANKS

good prices too.............

  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TDFF about BEST WESTERN Leicester Stage Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LHMS, CEO of Lester Hotels at BEST WESTERN Leicester Stage Hotel, responded to this review
2 February 2012
Thanks for your review and so pleased that we ensured your daughters special day was just that.....special!!!

Kindest regards

David
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Nottingham, United Kingdom
Top Contributor
97 reviews 97 reviews
Reviews in 58 cities Reviews in 58 cities
263 helpful votes 263 helpful votes
“Averagely average”
3 of 5 stars Reviewed 30 January 2012

It is quite hard to review a hotel like this because there is not a lot that distinguishes it for good or ill from so many hotels in this price bracket. The food is a little better than most but the rooms feel tired. Mine had a somewhat damp smell, which seemed to be drifting in from the corridor where part of the ceiling had been taken down, apparently to dry out a leak from above. I had a quiet room at the back but some colleagues had noisier rooms and I could certainly hear the TV from either side. The wi-fi was free which is a real plus in English hotels - but it didn't work and the staff pretty much just shrugged this off rather than seeing it as a serious issue for a hotel catering to a business market. I don't like paying a surcharge but at least the system usually works.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LHMS, CEO of Lester Hotels at BEST WESTERN Leicester Stage Hotel, responded to this review
2 February 2012
Thank you for your feedback and I am sorry the team werent more proactive about the wifi. Yes it is free, but obviously it has to work and I am sorry that on this occassion circumstances beyond our control prevented this.

We have been going through a major spring clean at the hotel and I am sorry that the cleaning of carpets and curtains etc left a rather damp smell, apologies.

I hope we have the pleasure of welcoming you back.

Kindest regards

David
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England
Senior Contributor
38 reviews 38 reviews
Reviews in 18 cities Reviews in 18 cities
26 helpful votes 26 helpful votes
“Good hotel for a budget price”
4 of 5 stars Reviewed 26 January 2012

I was impressed with the hotel. It is very much a budget hotel and it is excellent value for money.

The food choice for dinner is good and they regularly have specials all at reasonable prices. Breakfast was also good with a wide choice

The Hotel is situated on a main road so try to get a room at the back if you are a light sleeper.

The rooms are good, clean and tidy. The staff were friendly but sometimes did seem a bit low on numbers and that put them under pressure

I would definitely stay here again

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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LHMS, CEO of Lester Hotels at BEST WESTERN Leicester Stage Hotel, responded to this review
27 January 2012
Thank you for your review which is really appreciated by all the team and so pleased that you feel we offer very good value for money.

Look forward to welcoming you back.

Kind regards

David
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Gloucester, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Good and bad”
3 of 5 stars Reviewed 11 January 2012
1
person found this review helpful

The hotel itself is ok. Clean tidy and the staff are friendly the rooms are as you would expect in these type of hotels. Ideal for a couple of nights. The ceiling in the bathroom did look like it was about to come down though if it had one more leak from room above. One thing could not fault was the meals. They were really really good. Breakfast was ok. Now the bad points are if you look on the website today it's place has a light airy gym with a lovely looking swimming pool and jacuzzi etc. don,t believe the pics. The gym has 1 light working. The water in the cooler tasted like it been in there since the machine was installed. The kit needs help. Most of it would be deemed unsafe if inspected. Now the pool looks like it hasn't been used for years. It is just used to store junk stuff in and around it. Think you need to sort this out or amend your website. A shame really as this really let all the good things down.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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LHMS, CEO of Lester Hotels at BEST WESTERN Leicester Stage Hotel, responded to this review
23 January 2012
Thank you for posting a review and the leisure area is due to re-open in a few weeks time under new ownership after they revamp it.......we are just tying up a few loose ends and then they will relaunch and hotel guests will get a free pass during their stay..

Pleased you enjoyed the meals.

Thanks and kind regards

David
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Norwich, United Kingdom
1 review
“Hotel OK, Restaurant a let down”
3 of 5 stars Reviewed 11 January 2012

Booked a 2 night stay as we were attending a Tigers game. Check in was easy and room was OK. We had been told to go out and try a Leicester curry but thought we would try the hotel restaurant as we had been travelling for a while. The starter was fine (if you like fridge cold plum sauce with hot duck), for the main we ordered slow roast pork with crackling and lamb shoulder with kofta. The slow roast pork was quite dry and tough and the crackling didn't appear at all. The kofta was not available and the lamb was not shoulder, probably leg but was tough enough to be mutton! If you drink red wine you get the choice of 3 if you drink white wine it's dry or medium. We told the room maid not to worry to service the room on the saturday but asked for the tea and coffee to be replenished, we didn't get the tea and coffee but a carrier bag full of towels sat outside our room for the rest of that day and night.

  • Stayed January 2012, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Glyn B about BEST WESTERN Leicester Stage Hotel
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LHMS, CEO of Lester Hotels at BEST WESTERN Leicester Stage Hotel, responded to this review
23 January 2012
Thanks for your review and glad you enjoyed your stay. We have spoken to chef about your comments regarding food and hope you wil accept our apologies. Other Trip Advisor guests stayed at the same time as you and wnjoyed their meals and I am so sorry we let you down.

Our housekeepoing is contracted out to a separate company and we have discussed your point about not getting more tea and coffee with them, and they to apologise.

Lots of apologies, but we need to get it right, every time, the first time, so work to do.

Kindest regards

David
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Additional Information about BEST WESTERN Leicester Stage Hotel

  • Best Western Leicester
  • Leicester Best Western
Address: 299 Leicester Road | Wigston Fields, Leicester LE18 1JW, England
Price range (per night):* INR5,502 - 6,336

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