I booked the christmas package in this hotel and she cancelled the week before and its taken 8 weeks and about 20 phone calls, the threat of a court of court order to get my £250 refund of deposit. Eventually she wouldn't answer my calls and when she did kept giving excuses for no show of cheque. The consumer standards even went to her door and she promised to forward deposit and still no show. Advise everyone to steer clear.
