we stayed here for our 1st family blackpool holiday and we loved every minute of it. We had a lovely family room,the staff were friendly and helpful and very welcoming. The few problems that we had the staff bent over backwards to help, spencer the dog is part of the hotel and wouldnt be the same without him, were already saving for next yrs trip and were bringing some of our friends too see you all then xxxxxx

Was Down For My Sons First Holiday And He Loved It The Staff Was Very Freindly And The Hotel Was Very Clean. The Dog Spence Was So Adorable He Was Gential And Great With Kids Had A Great Time And Would Come Back Also I Would Reccomend This To Others

How dare anyone call the Howard's Crest Hotel in Blackpool shabby and dirty this is the friendliest hotel that you could wish to visit. Janet the owner could not be any friendlier or helpful to her guests, if they have a problem she will do all that she can to resolve it for them.As for Spencer the dog, he does nobody any harm, he is so friendly and docile you would bite him rather than him bite you because he would never hurt anyone, he is good company for Janet the owner as she has MS, but because two people complained she is now distraught thinking that she has to have the dog put down but why should she when it has been 2 people out of all the guests that she has had stay there.
They often have brilliant entertainment with Ben the cabaret singer, plus they do a lovely carvery for £5.
I would recommend this hotel to anyone, but if you want 5 star treatment then please do not expect it here go and pay for 5 star treatment.
Had these people spoken to Janet or the staff they would have resolved any problems that they had with their rooms or any other problem.

Such a shame that what could be a great hotel has been left to rot!! It is very dirty! Our room had a lovely see view which we could just see through the dirt, the toilet and shower smelled like they hadn't seen domestos in a long time, the shower was a trickle but it was hot and the windows are so thin the curtains moved with the draft. Breakfast was OK, but the area they use if serving a buffet was covered in dried in food! The best word for this place is GRUBBY, it needs a good proper clean from top to bottom, the carpets are dirty and badly stained, and a stinking fat dog wanders around the place leaving dog hair behind him. I felt dirty from the minute I arrived till the minute I left. As i said, such a shame as it could be a great place.