How dare anyone call the Howard's Crest Hotel in Blackpool shabby and dirty this is the friendliest hotel that you could wish to visit. Janet the owner could not be any friendlier or helpful to her guests, if they have a problem she will do all that she can to resolve it for them.As for Spencer the dog, he does nobody any harm, he is so friendly and docile you would bite him rather than him bite you because he would never hurt anyone, he is good company for Janet the owner as she has MS, but because two people complained she is now distraught thinking that she has to have the dog put down but why should she when it has been 2 people out of all the guests that she has had stay there.
They often have brilliant entertainment with Ben the cabaret singer, plus they do a lovely carvery for £5.
I would recommend this hotel to anyone, but if you want 5 star treatment then please do not expect it here go and pay for 5 star treatment.
Had these people spoken to Janet or the staff they would have resolved any problems that they had with their rooms or any other problem.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC