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Malrow Hotel and Apartments – reviews, photos

79 - 81 Palatine Road, Blackpool FY1 4BX, England
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Ranked #504 of 783 Blackpool B&B and Inns
4.0 of 5 stars 3 Reviews
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3 reviews from our community

    Trip type
Traveller rating
    2
    0
    0
    0
    1
Date Rating
gateshead
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“could not complain about anything, a very enjoyable stay”
5 of 5 stars Reviewed 27 March 2009

we were welcomed by the owners, who became friends during our 3 night stay, gave us lots of tips for good places to eat and drink, as well as the ones to avoid.
my single room was small but had every thing i wanted, and a very, very comfy bed and two lovely pillows, could not fault it.
the breakfasts were of very good quality and we were offered extra coffee and toast as required, nothing seemed to be too much trouble for this very friendly couple, next trip to blackpool and i will stay here again, close to all ammusements and plenty to do as well as being close to a club with live entertainment every night ....fab!!

  • Stayed October 2008, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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grantham
2 reviews
1 helpful vote 1 helpful vote
“poor customer service”
1 of 5 stars Reviewed 15 May 2007

I booked a room at the malrow hotel in blackpool. though i never stayed at the hotel i had first class experiance of the lack of customer service skills. After sending my deposit i was unable to contact the hotel and they made no effort to contack me. After weeks with no confirmation of my booking i desided to book another hotel. I then rang to cancel my reservation at this point i was told in no uncertain terms they would not be refunding my £40 deposit. Not only had i lost my deposit i did not even recive a appology. What suprised me the most was the conversation ended with the lady owner swaring and slaming the phone down. Needless to say i was relived i had the foursight to book another hotel

  • Stayed May 2007, travelled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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