Where do i start,absolutely disgrace ,owner deliberately took our tv remotes from both rooms and accused os of takin them and coz of that and a towel got coffee on it,he charged us extra 200 in which he wrongly took it out of my mates bank account because they had his bank card details.how does that add up?rooms were very poor an dirty,service was poor,owners were very rude,and phoned police just coz we were 'talkin too loud'when we came in from the night out.he was also stood outside our room claiming to be recordin us.he also mentioned about the towel before wed come back from our night out,which means he had obviously been in our rooms while we were out.then to top it all off,as we came downstairs at 9.20am for our breakfast which was included in the £25 we each paid for our stay,the owner said we werent entitled to them because of what happened,and yet again he claimed to have rung police claiming of threats,which were totally false.He also claimed that my mate,who rang and booked our 2 rooms the previous week,had told him we were golfers,even though we clearly said when we arrived we were there for the football match,and my mate stated he never said we were golfers at all!
Overall,very poor ratings and deffinately wont be staying there in the future,and wouldnt advise anyone else to either
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
16 February 2012
I do not mind helpful criticism we can all learn from that. However the comments you have made are not true.The person who made the booking went round the rooms with me to check them.The remotes were not in sight at the time the rooms were checked but were later found. He was also fully aware of the damages that were caused by the party and that they would be charged for. The police do not attend an incident for people talking too loud. As the police told the group they were more than happy to accommodate you for the night.The charges made for the damages and to compensate the other guests staying at the hotel were £60.I find your comments very hurtful and obviously this matter is not closed.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC