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Sorrento House – reviews, photos

83 Coronation Street | Central, Blackpool FY14PD, England
Hotel amenities
Sorrento House
Ranked #214 of 783 Blackpool B&B and Inns
4.5 of 5 stars 79 Reviews
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79 reviews from our community

    Trip type
Traveller rating
    68
    8
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    1
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Date Rating
Bolton
2 reviews
“nice,clean hotel, and great owners and staff”
5 of 5 stars Reviewed 3 February 2012

Firstly let me start by saying what a great time we had in Blackpool but this was inhanced by the stay at the Sorrento House, The owners (Carl & Brian) where very pleasant and really welcoming in every way possible, and the staff where fun and talkative and as a team really work well together to run a VERY nice, welcoming, warming and fun place.
The breakfast was top rate and evening meals were to die for. My friends had bar snacks and commented on how nice it was and the cost was great too. For me the Beer was nice, infact too nice and more'ish i woke up alittle rough but that was my fault and no one elses!!!, how ever the company in the bar was great and this included the owners own little banter.
I could write about how good the stay was at the Sorrento all day, but recommend people try for them selves. I have booked again for June and again in September....NOW THAT SAY'S IT ALL...

Many thanks to you Carl, Brian, Caz and of course Terry (great, Funny Guy)... see you in June.

Mr and Mrs Williams and friends xxx

Room Tip: all the rooms we had where great, but we had the Premier room (room 7) worth that little bit extra.
See more room tips
  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask t-jay1975 about Sorrento House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
agnes ashe, Owner at Sorrento House, responded to this review
18 February 2012
Hi to you all. Thank you for your review. It was great having you here at the hotel. I really look forward to seeing you in June. Glad you enjoyed the food and company. Thank you for your fantastic comments. Regards. Carl.
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Durham, United Kingdom
1 review
1 helpful vote 1 helpful vote
“tan and vince”
4 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

just spent a couple of nights at the sorrento. on arrival got greeted by the owner carl who helped us with our bags and showed us the car park. the room was nice and clean with tea and coffee , flat screen tv, also was en-suite .bed nice and comfy with nice plump pillows. hosts carl and brian were friendly and very helpfull. breakfast was fab.we would recommend this little gem to anyone . thanks for a lovely stay we will be back

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask 368sprint about Sorrento House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
agnes ashe, Owner at Sorrento House, responded to this review
18 February 2012
Hi to you both. Thanks for the very kind words. It was lovely having you stay at my hotel.Thank you for you servicing the room for me. LOL. It was a pleasure to have you as guests. Enjoyed the chats and thanks for the bottle of wine.....well if it was for me it was greatly appreciated. I look forward to seeing you again.
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1 review
6 helpful votes 6 helpful votes
“Worst hotel experience ever”
1 of 5 stars Reviewed 29 January 2012
5
people found this review helpful

Where do i start,absolutely disgrace ,owner deliberately took our tv remotes from both rooms and accused os of takin them and coz of that and a towel got coffee on it,he charged us extra 200 in which he wrongly took it out of my mates bank account because they had his bank card details.how does that add up?rooms were very poor an dirty,service was poor,owners were very rude,and phoned police just coz we were 'talkin too loud'when we came in from the night out.he was also stood outside our room claiming to be recordin us.he also mentioned about the towel before wed come back from our night out,which means he had obviously been in our rooms while we were out.then to top it all off,as we came downstairs at 9.20am for our breakfast which was included in the £25 we each paid for our stay,the owner said we werent entitled to them because of what happened,and yet again he claimed to have rung police claiming of threats,which were totally false.He also claimed that my mate,who rang and booked our 2 rooms the previous week,had told him we were golfers,even though we clearly said when we arrived we were there for the football match,and my mate stated he never said we were golfers at all!
Overall,very poor ratings and deffinately wont be staying there in the future,and wouldnt advise anyone else to either

  • Stayed January 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Gazowl33 about Sorrento House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
agnes ashe, Owner at Sorrento House, responded to this review
16 February 2012
I do not mind helpful criticism we can all learn from that. However the comments you have made are not true.The person who made the booking went round the rooms with me to check them.The remotes were not in sight at the time the rooms were checked but were later found. He was also fully aware of the damages that were caused by the party and that they would be charged for. The police do not attend an incident for people talking too loud. As the police told the group they were more than happy to accommodate you for the night.The charges made for the damages and to compensate the other guests staying at the hotel were £60.I find your comments very hurtful and obviously this matter is not closed.
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Wigan, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Chadwick Family”
5 of 5 stars Reviewed 7 January 2012
1
person found this review helpful

thank you for letting us stay in your hotel over the new year it was a great experience to get to know the new owner and his new workers and we enjoyed it so much we are coming back in june 2012. Brian & Carl were fantastic people to get on with so were the others to workers there which were Terry & Caroline they were very helpful if you needed something they would get it for you and the entertainment and food was amazing and the people we talked to were friendly and we will remember them and hope to see them back at the sorrento hotel.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask derek f about Sorrento House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
agnes ashe, Owner at Sorrento House, responded to this review
9 January 2012
Hi Derek and thank you so much for your kind words. It's great that you and your family had such a good time. I had the deposits today for the four bookings for your family members for later in the year. Terry and Caz have asked me to say a big thanks to you too. We look forward to seeing you all again in June. Best wishes from all the team here at the Sorrento.
P.S. A special thanks and a big kiss from me and "black mark",(ah ah ah) to your nan Mary.
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1 review
1 helpful vote 1 helpful vote
“Fab hotel”
5 of 5 stars Reviewed 6 December 2011 via mobile
1
person found this review helpful

Hi just back from a weekend in Blackpool. Stayed in the hotel, new owners Brian & Carl were fantastic hosts. Nothing was to much bother.
Very friendly, was on hand 24hours,
Made a fantastic breakfast.
Hotel nice and clean and very cosy in cold December. Would highly recommended. See you both In June.
Heather & Mel Ross
Ps only thing missing was Brian promised me the Chippindales. Lol

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Heather42ross about Sorrento House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
agnes ashe, Manager at Sorrento House, responded to this review
10 December 2011
Hi there Mel & Heather. Thank you for your fantastic comments. I don't know about being available 24 hours but i do know we Chippendale look alikes need a rest too!! AH AH. Hope you liked the tower view room. Look forward to seeing you again. Kind regards. Carl & Brian.
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Additional Information about Sorrento House

83 Coronation Street | Central, Blackpool FY14PD, England
Price range (per night):* INR1,723 - 2,779

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