The service was shocking, They tried to get more money, The bedrooms we had to share some had just double beds instead of single so grown men had to share, filthy blocked toilets no hot water no heating, overall a dump. One bedsheet had yellow stains on and mould

this sould not be classed as a hotel the staff were terrible the rooms were filthy no hot water no heaton they say they got a games room but every thing is out of order growen men had 2 share beds then we had 2 pay extre as wen we booked it they shed it was 16 pound a night so wen we got ther they shed it was 19 pound a night so they just steeling from you the rooms were a mess beding and towels were dirty they dident tidy the rooms off the other people that stayed there and they would not let us speek to the owner plus thing were going missing from the rooms as well so over all dont book this hotel ok

do not stay here!!!!! the owners are rude, the hotel is filthy and should be shutdown!!! as soon as u walk in there is water dripping from a hole from the ceiling, the rooms,, god where do i start.. the windows was that filthy u cudnt see outside. the beds are not CLEAN and the wholehotel was freezing... they dont put the heating on.. the room had chocolate celebrations on the floor which was not ours which proves the rooms r never cleaned!! !!!!! the asian man that worked there claimed he was a qualified plumber although hardly anybody had hot water ... he also walked into our room while me and my friends was in bed at 5 in the morning and tried to chuck us out ... but as soon as we threatended them with everiomental health he soon changed his mind and let us stay.... none of the hotel workers must sleep as all they seem to do is wonder around the corriders trying to listen to a bit of noise so they can walk in!!!
also we paid in full online yet wen we got there,, they insisted tht we owed them 30 pound which we had to pay !!!!!! everytime u walk downstairs... there is another guest complaining and demanding a refund... this place is disgusting !!! its not value for money... we was there in a big group and where all young and r used to basics butt this was past basic.... i cant see it being open much longer!!!!!!!.....

I read some other reviews on Tripadvisor a couple of days before I stayed at the Welbeck. They made me a bit nervous but I was determined to keep an open mind.

My room only cost £10 for the night and I wouldn't have paid more. The actual bedroom wasn't bad, it was the bathroom that really needs work doing. No towel rail or radiator meant that it was freezing in there. The bath mat was a piece of paper with 'bath mat' printed on it, which was a bit bizarre. The shower was quite good it terms of temperature and water pressure but the door didn't close properly and the shower head holder had broken so I had to wash my hair with one hand.

I had paid extra for breakfast and I really shouldn't have. The bacon was obviously the cheap kind that's full of water as it tasted more like it was boiled than fried. I thought cereal might be a safer option but the cereals had clearly been left out in the bowls for quite some time as the rice crispies had welded into one solid lump.

I didn't complain as I suppose you get what you pay for, but I know some of the other guests paid more than £20 for their rooms and this hotel can't justify those prices. They need to do some serious work to imrove their standards.