We stayed in this hotel last year for the first time and were really impressed, the staff were friendly, rooms clean and a great breakfast, the hotel bar was an added bonus too after a long day sightseeing. We decided to make a return trip earlier this month and didnt anticipate any problems. Our rooms were fine, nice and clean, big enough for the amount of time we planned to stay in it and the bathrooms were recently updated and were great. When we returned after seeing the illuminations we had a couple of drinks in the bar with a very lively bar man who was great entertainment. The drinks were really reasonably priced too. Unfortunatley that night the hotel was very noisy, with noise from the bar and also 2 different rooms. We were a party of 4 and our rooms were not close together but both experienced noise. Granted this is not the hotels fault but we decided to bring it to their attention, The lady who took our complaint was lovely and explained that we should complain to the owner when he returned from holiday ( he was the one who met us on our first trip and was a really great guy). We had another brilliant breakfast though, there is a lot of choice. I would return to this hotel but I think id make sure the owner was about to iron out any problems if they arose as the noise could probably have been delt with on the night.
