Booked a family room for 18th august for me my two girls (aged 4 and 7) and mum costing £60, when we arrived we was greeted by im assuming dawn although she never actually introduced herself. She gave us a breakfast form to fill in kids r allowed 3 items n we had to state what time we would be down for breakfast,we then went up to the room(6) the top of the hotel,.was expectin en-suite but there was a toilet n shower room in the hall, me and my mum was then asked if we smoke i dont but my mum said yes. We were told smoking not permitted anywhere in hotel which is fair enough my mum smokes outside at home anyway so not a problem, but she didnt leave it there going on to say if anyone smokes she'll know about it n chuck us out and if a fire starts n she runs up to room and we aren't in she has our address and phone number and will haunt us!!! Was totally put off by this point after she left my 7year old was a little scared because of all the fire talk. No alcohol or takeaways allowed in rooms which is abit unfair as the licensed bar was locked up downstairs and was chucking it down outside! Good points very clean n breakfast was nice(we was the only people staying) anyway all in all not very friendly and be ready for a 30minute fire talk.
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