Arrived early evening, with regret signage not very big so drove past, turned around and parked up. We had been made aware of a 60th birthday bash by a phone call the previous evening so the car park was much busier. Found disabled bay and went in. As soon as the receptionist saw I was using a crutch, she immediately offerred to swop our room for an easier accessible one as she had put us in the top room as we had requested a quiet room. We declined and she took us up to our room, even offering to carry our luggage too. I think in some parts the hotel is not suitable for the infirm as the stairs are narrow. The hotel was fabulously warm and the decor although old was in keeping with the building.
Our room was very large and the bathroom was huge (room 9). Very warm and spotlessly clean. It had velux windows and these could be opened and you got a view over the eden valley.
We went downstairs for an evening snack and the bar staff were very friendly, and helpful.
We ordered our snack and we were offered anywhere we would like to eat. It was very prompt and very tasty, they even offered to close the doors to minimise the noise from the party next door. It was a lovely room with a log fire burning. Service was quick and we were approached several times to ensure that we had our drinks. We retired early and the room was comfotable and the towels in the bathroom were very soft and warm as they where kept on the towel rail. The bed was very comfortable, something you don't always find in hotels these days! We awoke early and breakfast on a Sunday was at 8:30 to 9:30. We went down and seated breakfast was a little hurried due to time constraints, and with regret there where more people than tables. There is an menu and you can request anything on it from porrige to scrambled eggs with salmon. The cumbrian fry up was pleantiful and fully enjoyed. We checked out with minimum fuss and were on our way when I discovered the room key in my pocket, after quickly returning to the hotel the key was deposited back without haste. Again I must say the staff were fantastic always checking to ensure everything was okay taking the time to find out a little about oneself a real make yourself feel at home .. Highly recommend this hotel to anyone who wants to feel appreciated and have a comfortable stay in a well run place.
Room Tip: Room 9 great views
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