My boyfriend & I stayed here when we had a weekend away we spent the day in Margate and went to the Turner, then had the evening in Ramsgate.

We booked this hotel the night before we stayed, off the cuff. It's a lovely modern hotel. The service is very good, the exterior and interior, lovely, the reception, bar and restaurant all designed to the match this listed property, it has a twenties feel to it.

The room is a good size, nice comfy bed, good size bathroom and very clean. Location is good and easy to find. All in all a lovely hotel which I would definitely recommend and will stay there again.

Well, I never thought I would review a Holiday Inn, but I have to stay in this one every weekend for the coming weeks. Incredibly good value, from £27 to £44 !!!!!!! A clean modern double room with a sofa, desk, television, tea, coffee, telephone and an excellent shower room, plus free wifi in the bar area. The staff are helpful, friendly and polite. On to the breakfast, amazingly this is included in the price. I have read a lot of damning reviews about Holiday Inn breakfasts, utter nonsense, half decent unlimited tea and coffee, cereals, toast, croissant, pain au chocolat, as for the cooked one, not bad sausages, baked beans are baked beans, and scrambled eggs that probably should be avoided. I watched one couple go to the buffet for extras 3 times. At this kind of money I would recommend this to anybody!

The hotel was cheap enough for one night, there were stains on carpet in room, creaking from the light above the bed, kept us awake. Breakfast was rubbish, what can i say. We wont be coming back there. When we came out our room, we could smell someone had been smoking.

My wife and baby son headed down to deepest Kent for a friend's surprise 90th birthday party so needed a place to stay for the night. One tends to build up an expectation for the Holiday Inn Express/Travelodge type of experience but we were pleasantly surprised with, above all, the customer service we received.

We understood from Trip Advisor the rooms to ask for, so I phoned and booked a room at the back of the hotel, worth doing. My wife ruptured an ankle ligament a week or two before the trip, so on the day before departure, I phoned again and asked for the room at the back also to be the shortest distance to reception. No problem, they gave us the closest room possible to the front door, but behind double doors so no noise spill from the reception or restaurant.

Our bedroom overlooked fields at the back of the hotel, as opposed to the A299 and Kent International airport at the front, surely the quietest airport we've ever come across! In our single night stay at the hotel, we heard and saw no 'planes at all! Don't expect too much from the view of fields at the back, it's hardly Garden of England idyllic, although I've seen worse. The bed was firm and comfortable, the room had all of the basics, with a shower only room and space saving door which either closed off the toilet or the bathroom.

The restaurant is in the listed part of the hotel, a circular art deco room with plenty of windows, the breakfast bars in the middle and the tables around the outside. You wish they'd made a little more of the design; some art deco light shades or fixtures would make a budget hotel feel a little more thought out, a little more up market. Don't expect too much from the self serve breakfast, our advice would be too get down early while it's freshest and the baying crowd's still in bed.

Half way home, we realised we'd left our son's pillow in our room so we rang back. No problem once again. They posted it the next day and put a note in the box with the pillow to say they hadn't charged me anything, despite my offer to pay postage and packing. Now it's a small thing, and maybe a sign of how much lower everyone's expectations of service have dipped, but that's what I call service.

We'd stay here again if we were to return to Minster as the pricing is very reasonable and the hotel basic, clean and comfortable and the staff are friendly and very helpful, if only the breakfast was nicer. Overall, excellent value.