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Number One Guest House – reviews, photos

1 Castle Street, Dover CT16 1QH, England
Hotel amenities
Number One Guest House
Ranked #18 of 34 Dover B&B and Inns
4.0 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    12
    6
    2
    3
    4
Date Rating
Leeds, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“What a poor start to our Holidays”
1 of 5 stars Reviewed 6 September 2011
5
people found this review helpful

All I can say is that I was glad to leave this Guest House in the morning, the bed sheets smelt like they had not been washed for a while, not what you want after a 6 hour drive!

The room was small and the shower was a joke.

This has been well and truly crossed off my list of places to stay in the future!

Room Tip: Do your research before booking, I didn't and paid the price stopping here.
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  • Stayed August 2011, travelled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Mark C about Number One Guest House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Margaret Reidy, Owner at Number One Guest House, responded to this review
14 February 2012
What can one say to the reviewer Mark C about your disappointing stay here at the Number One Guest house and our family home. It is ashame that you didn't approach us direct with your concerns as it does make it very hard to address them once you have left.

We are sorry you thought your room was not to your requirements and you are quite entitled to your opionion about it. However I would like to give a little background information, so anyone choosing to read this review can form their own opinion after seeing it from both sides.

The Number One Guest House has been run by my family for the last 35 years, we are assessed by Visit Britain annually and also maintain our '4 Star Rating' these assessors will inspect your rooms with a fine tooth comb, so this is why I am somewhat suprised with Mark C's comment about the sheets which I can assure you are washed daily.

Without knowing the correct identiy of Mark C I can only assume by the description about the room he was referring to is our Garden Room which by the way is a much requested room from our returning guests year after year, a standard size double room, it may not have the biggest bathroom space or shower but it is adequate and does meet the approval of Visit Britain.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“We will certainly return if we sail from Dover again”
5 of 5 stars Reviewed 15 August 2011
1
person found this review helpful

We also had the Garden Room. Although it was not very large it was very well set out and the bed certainly was very comfortable. Had the weather been nicer we could have sat in the very attractive small walled garden. Breakfast was served to us in our room which we enjoyed. Margaret was extremely helpful to us when we had trouble with our car. Over and above good assistance was given to us. We rather liked using the side entrance. We were also pleased to have the use of a garage instead of road side parking, as we had all our holiday luggage in the boot. It was worth the £3.00 charged for the peace of mind if gave us. Thanks again Margaret for you help.

  • Stayed August 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask moggers14734 about Number One Guest House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florida
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“The Number One Guest House saved my life!”
5 of 5 stars Reviewed 9 July 2011
1
person found this review helpful

I know it sounds dramatic, but I have never been so grateful for an overnight stay in all my life. I had taken the train down from London intending to ferry over to Calais, but by the time I got to the dock, the last daytime ferry had just departed. I really wanted to see the "White Cliffs" from the water, so now had a 2 hour wait, and the joy of finding a cheap,safe place to stay in Calais, with me just exhausted and speaking zero French. Not a pretty picture. The lads at the ferry counter all whole-heartedly recommended Number One, as it was partly owned by one of their coworker's mum. So I called, the couple who now owned it were having a dinner party, but gave me an excellent price for the garden room. Taxis had stopped for the night, so I started walking the cold, dark, uphill mile or so tho I was almost sick from exhaustion. The Dover Castle looms in the fog high above the guest house, lit in golden lights and can be seen from almost everywhere below. It was eerie to see it seem to float above me as the winter darkness grew deeper while I trudged along, hauling my bag and hoping I was almost there...
When I finally got to this lovely warm place, I wanted to weep! The extremely friendly hosts, John and Margaret, interupted their evening to show me my wonderful garden room. John advised me that it was MUCH safer to be on this side of the Channel than in the broad daylight in Calais, which was seriously confirmed the next day, so finding this b&b felt more providential than ever. They returned to their guests after taking my preferences for breakfast, recommending a fish'nchips place just down the castle road, and a quiky mart to buy sandwiches & pasties to pack for my train trip the next day to Paris. Best fish'n chips I ever ate, brilliant advice to pack my own delicious sandwiches, and what a joy my room was. Charming fabrics, all floral chintzes and plaids, lovely antiques, so homey. The big bed was lushiously soft, big fluffy pillows, great tv mounted in the corner. I completely recuperated laying in that cozy bed, eating my take-away fishnchips, watching silly British tv game shows and a movie.
Breakfast next morning came at my requested time, on a silver tray with lovely china, with all my requests PLUS some of her clotted cream left over from their dinner party, for the fruit, scones, in my coffee - I wanted to roll in it. Oh my! Just wonderful. When Margaret realized I was going to walk all the way back to the docks pulling my bag (and dreading it) she offered to drive me! These are just the kindest people, and have a lovely place, and they do anything and everything they can to make it a great time for you. I want to go back here as a destination, not just a stopover, but even for that, it was wonderful, and I do believe it saved my life!

Room Tip: The room choices are quite varied, I loved the setting of the garden room, separate from the house...
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  • Stayed January 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ibgayle about Number One Guest House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wolverhampton, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“A bit disappointed”
3 of 5 stars Reviewed 29 June 2011

Myself and my partner were travelling to France for the weekend and booked this bed and breakfast for a stop over in Dover before catching an early ferry.
The house itself is lovely from what we saw and the location was perfect.
When we were shown to our room which was seperate to the main house we were a bit disappointed.
The room was we thought quite small and the ensuite toilet and shower were a tight squeeze. I am not the tallest however if I had been any taller I would have had trouble using the shower.
The bedding was a touch old fashioned and felt grubby.
We did not have breakfast the following day as we were leaving but were pleased that we could have takem this in our room if needed.
I must say we had a recomendation to use a local restaurant for dinner which was extremely good.
Overall I appreciate we did not pay a fortune for the room but we expected it to be a bit nicer.

  • Stayed June 2011, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask bbater about Number One Guest House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mildura, Australia
1 review
“An excellent place to stay”
5 of 5 stars Reviewed 26 May 2011

Very clean, great value and great service. The room was very nice and the garden a great place to sit and have a read. The breakfast was great and just what I needed before a long walk on the White Cliffs. I would certainly visit Number 1 again the next time I'm in Dover.

  • Stayed May 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask BryanHart about Number One Guest House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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