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Premier Inn Dover - A20 – reviews, photos

Folkestone Road | Church Hougham, Dover CT15 7AB, England
Hotel amenities
Premier Inn Dover - A20
Ranked #2 of 12 hotels in Dover
4.5 of 5 stars 100 Reviews
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100 reviews from our community

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Traveller rating
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    33
    10
    4
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Date Rating
Oxfordshire, UK
Top Contributor
58 reviews 58 reviews
Reviews in 23 cities Reviews in 23 cities
94 helpful votes 94 helpful votes
“Budget hotel with 5 star service!”
5 of 5 stars Reviewed 10 February 2012
3
people found this review helpful

My husband and I have just returned from a 5 night break at the Premier Inn Dover (A20) and were very impressed with every aspect of this hotel. We paid £29.00 per room per night which was exceptional value and the low prices definitely do not reflect the standards in the hotel!

We were greeted warmly and everything was explained to us when we arrived (breakfast times, room servicing, etc.) and when we saw our room (Room 20), we were very impressed. It was a large, airy, clean room with a king size bed and settee. It was explained to us that our bedding would be changed every 3 days (not sure if it was, though) and our towels would be changed daily (these definitely were.)

On passing reception, the staff would always greet you and ask if you needed anything. We got the impression that nothing was too much trouble and if you had a problem (we didn't), it would be sorted out immediately.

The decor of the whole hotel was very fresh and looked clean and for safety (because of the snow), the paths outside were gritted daily.

There were a few tiny issues (that wouldn't put us off staying again), but hopefully by seeing them here, Premier Inn will be able to act upon them:

1) The shower is very weak and you cannot take the head off the holder, which I do prefer to do as it makes showering much easier for me.

2) Our room was not hoovered throughout our stay and this made the carpet look quite dusty. Perhaps they could check that cleaning staff are hoovering all of the rooms daily.

3) Reception was sometimes unmanned which made booking the Meal Deal very difficult, plus the booking system and printer rarely worked when we booked the Meal Deal, which lead to a few delays when we were short on time.

Overall, we were very pleased with our stay here and would definitely return and recommend it to friends and family.

TIP: There were 3 plug sockets in the room so if you have a lot of electrical equipment to charge, take a trailing socket with you. This is a good tip for any hotel.

There are stairs to the first floor and no lift, so pack light!

What do you get in your room? If you have not stayed at a Premier Inn before, here is what we had supplied for us in our room:

2 pillows each
2 towels each
Hairdryer
Toilet rolls
A hand pump soap dispenser for the bathroom sink
A body and hair wash dispenser on the wall by the bath for the shower
Kettle
TV
Tea, coffee and milk
5 coat hangers and 4 shelves for storage in an open wardrobe space
An independent room thermostat so that you can adjust the temperature in your room to suit you

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Eesergroen
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“great hotel”
5 of 5 stars Reviewed 25 January 2012

we stayed with family in october great service clean room and very friendely breakfast next door was also good with great service!

  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Contributor
17 reviews 17 reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
“Clean and comfortable”
4 of 5 stars Reviewed 16 January 2012

We really just used the hotel as a place to crash as we came off a late ferry but it was exactly what you expect from a Premier Inn. Clean and comfortable. The check in was quick and friendly and we were given 2 for 1 vouchers for breakfast (which we didn't use). Would stay there again.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask twinkfran about Premier Inn Dover - A20
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Merthyr Tydfil, United Kingdom
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
29 helpful votes 29 helpful votes
“lovely room”
5 of 5 stars Reviewed 3 January 2012
1
person found this review helpful

booked in for 1 night as a stop over,as we were sailing to france the following day.The receptionist was very kind and very helpful.as one of our party was restricted with walking,she couldnt do enough for us.We booked breakfast and i,ve got to say for £7.99 you could eat as much as you like,the full english breakfast was cooked fresh for you,so it was lovely and hot,but you could also have a continental breakfast or both,i would go back to this hotel the next time we are in dover without a doubt

Room Tip: all rooms are triple glazed
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  • Stayed December 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Dawns64 about Premier Inn Dover - A20
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Lausanne, Switzerland
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“An enjoyable night in Dover”
4 of 5 stars Reviewed 3 January 2012
1
person found this review helpful

Prior to taking Ferry to calais we stayed at the Premier Inn at Dover.
The staff were amazingly good for the service Industry in UK,
The room was superb, and we also enjoyed a first class meal at affordable price at the Beef Eater Restaurant.
Will use this hotel again on our frequent sailing from Dover and hope to enjoy another meal there.It matches the better continental travel hotels.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Premier Inn Dover - A20

  • Premier Inn Dover West
  • Premier Inn Dover
Address: Folkestone Road | Church Hougham, Dover CT15 7AB, England
Price range (per night):* INR4,425 - 7,225

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Premier Inn Dover - A20
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