My 2 night spa break (including treatments & meals) was booked for me as a present (lucky me!)
My first impression of the hotel was "ooh,how lovely!" Very easy to get to, an hour's drive from SW London & just off the M2 (but still peaceful, as set back from the main road & far enough from the motorway).
Room was perfectly adequate, very clean, very comfortable. The lounge with it's open fires & comfy sofas was a lovely place to relax. Every member of staff that I encountered was friendly, incredibly warm & welcoming (comforting for a lone guest), polite, efficient, & nothing was too much trouble. The bar area needs a little more effort on the customer service side of things though (but nothing drastic).
The spa was fantastic, facilities were very good, but on the 'compact' side, so avoid busy times if you want to chill out completely.
Evening meals were outstanding, lunch very nice & the buffet breakfasts were everything anyone could ask for.
Just one thing - price. Incredible value for money at the advertised web price, but watch out for the single occupancy supplement - at £100 for 2 nights I felt it was pretty hefty!
Room Tip: The far end of the corridor is a good place to be in a hotel as it's less of a thoroughfare and...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC