We planned a last minute trip and I found this place through the Canterbury tourism website. I booked on the Thursday for Saturday night and the website said they would send me a confirmation email within 24 hours (which should have been Friday morning). I got an email from the website which I didn't read properly and took as confirmation of the booking (well, on the website it had said rooms were available that night so I wasn't too concerned). BUT, when we arrived at 1pm the guy who answered the door said there had been a problem with the booking. Apparently the card I had given details for had declined (impossible as there was over 1000 pounds in the account), and anyway there weren't any rooms! He said the owner had told him to tell us all this. I think it is shocking that the owner would not contact us to let us know there were no rooms - just wait for us to turn up! Luckily there had been a cancellation at the 3rd B&B he rang so we got a room but I don't know what would have happened otherwise.
