very expensive and not worth the money; we haven't had the room we booked (but "higher "standard as said); heathing wasn't working : we had an electric heather, a bit damaged! but the cold was coming from the window (not double glazed); the bed wasn't comfortable at all and the sheets weren't very clean; the man at reception was odd but the worse was the noise coming from outside due to the location ( It's possible to sleep between 2 and 6 o'clock); breakfast wasn't very good and served in a cold room; when we complained, the man said that the room we had booked "would have been as noisy"!!
the only good point : the jacuzzi in the bathroom (working properly!)
this location shouldn't be considered as a hotel, not even an inn.
when we left, he asked us if we wanted a receipt!!!which is compulsory!!

We were very surprised to find this old place (507 years) so cozy and comfortable. The room had all the amenities under the old oak beams. The staff upgraded us to a nice little suite up a set of narrow, steep and winding stairs. Breakfast was very good. The staff was helpful and pleasant. The only downside is that being in the middle of the pub area, the revelers in the streets can be loud late at night.

A very nice hotel in the historic Canterbury. Our room was cosy and well decorated. The street was a bit noisy on the Saturday evening but acceptable. Confortable bed, nice bathroom. We appreciated the staff who was very kind to us.

This was a great hotel, lovely hotel, lots of charachter ,very clean and unique hotel.
Breakfast was great and for a small family run hotel , hard to find better.
I will be back.