Stayed one night and was not expecting too much as the price was so reasonable. however it was excellent. The room far exceeded the price band. Comfortable. Lots of towels, soap, shampoo. Lovely and warm and tea and coffee. Very quiet rooms with comfortable beds.The manager Jackie could not have been friendlier and helpful. The full English Breakfast was amazingly good and the waitresses smiling and personable. the quality of the food was very high. In summary this hotels was excellent in all aspects.

Below par for our recent visit! room comfortable and clean, restaurant very busy with Xmas parties so food was poor. If only the staff were more cheerful?

I booked he Victoria Hotel in Canterbury for 2 nights when I was going to a conference. I chose it because of the location so that I could get to the University of Kent and my husband could walk into Canterbury for the day. This was great for us. The hotel was well priced through booking.com and we found it good value for money. Room was large with a large en suite which had a bath. The room was really clean as was the hotel even if the decor was a bit tired and dated in places. The staff were really nice and friendly and ready to help with directions etc. The downside was that the walls of the rooms are a bit thin! Could hear our neighbours. While it was not really a problem for us on our trip it could be if you had really noisy neighbours!! I would reccommend this hotel as it was good value for money.

I booked a one night stay in this hotel for the end of November 2011.
We booked the executive room because of the jacuzzi bath and four poster bed.
When we arrived, the room smelt of roast dinners and stale chip fat. It make all our clothes smell.
Adding to this the four poster bed is in definite need of updating, the mattress was extremely lumpy, and sloped down in the middle. The pillows were rock hard. The whole room is extremely dated.
The jacuzzi bath was also broken.
We stayed in room 211, you could also hear ANY noise from the restaurant or kitchen downstairs, from 7am all you can hear is doors slamming and staff talking.
When we checked out there was not a member in staff to complain to.
I would NEVER stay here again.
I would, however, recommend visiting Canterbury, it is a lovely city!