We had only one day in Canterbury and picked this hotel for location and facilities. After going to evensong at Canterbury Cathedral, we found our way to the hotel - easy to find. It was late and we did not want to walk back on the busy road into town in the dark, so we opted to eat at the hotel, They were very accommodating since we only wanted soup and a sandwich and not a full dinner. We had booked this hotel because of the whirlpool and a chance to unwind at the end of a busy vacation. The decision to eat at the hotel was also based on having some time to use the whirlpool before it closed. Our room was clean and spacious and quiet. The whirlpool was not a hot as usual and we were told is being replaced soon.

Having studied the hotel website and read other reviews I had high expectations and I'm pleased to say we were not disappointed.
Very well maintained, excellent staff and superb food. Our room was at the back with a view over the gardens so despite the hotel being on a main road we did not hear any noise.
Canterbury city centre is an easy 10-15 minute walk away. We did not use the pool as we only stayed one night.
This hotel is good at being what it is. A comfortable, clean and unpretentious traditional hotel that does the main things very well.
So why not a 5 rating? Minor things really but the bed was a bit hard and the pillows were very lumpy and needed replacing. Also, the shower door over the bath was a very poor fit so it was easy to flood the bathroom floor. However these are minor points and may well not apply to other rooms.
Recommend this hotel unreservedly.

Friendly staff & room was clean but a bit small. Very good breakfast. Lots of parking space. Only a short walk to the city centre.

Only downside was room was noisy & you could hear everything that was going on in the hotel, not a problem until you want to go to sleep.

This was a good hotel only a few meters away from Canterbury centre. However it was next to the main road but was still not very noisy. The hotel food was good. The heated pool was nice but however not for swimming laps in. The room was clean safe and spacious.