Me and my boyfriend recently spent 3 nights at this hotel.
Location wise it is perfect.. 2 minutes walk to the city centre, and quiet enough to get a brilliant nights sleep.
Everything was perfect...
Check in, breakfast, location, price.
We would most definately return...
Can't thank the staff enough. Their customer service is spot on, and they are worth their weight in gold. Particular thanks to Angela... And there was another girl.. But we didn't get her name :( sorry!
Keep up the fab work!!!

Stayed overnight at The Millers Arms what a cosy room, so warm & inviting, it over looked the river which is quite noisey but adds to the charm. Breakfast was most enjoyable with a choice of hot & cold food, staff were very friendly. We don't live that far from Canterbury but went to see a show & thought we'd make a night of it.

This is not a hotel but a pub B&B, so be prepared for there to be an active pub in the building! However, before you panic, it is an up-market pub that does not appear to get overly busy, play loud music or have rowdy customers. Quiz night (if that’s what it was – it looked like one) was the busiest evening of the week and we could still hear nothing from our second floor room.

We spent 6 nights here and thoroughly enjoyed it. The room was smallish but we didn’t come on holiday to sit in a bedroom all day! The en-suit twin room was well equipped with flat screen TV, radio alarm, tea and coffee, a hair dryer, and sufficient storage space. The bathroom had a full size bath complete with a shower.

The room was very clean and the carpet, furniture and furnishings in good order. The beds were very comfortable. The bedding and towels were of excellent quality and changed regularly (every other day).

Our room, the ‘Merchants’ (they are all named after the Canterbury Tales), was on the second floor at the front of the building, overlooking the river and the old mill site. There was no appreciable noise from traffic, from passers-by, or from the pub below. However, there was a constant noise of rushing water from the sluices on the river. While this was not overly distracting to us it might perhaps be to other people, particularly with the windows open.

I would expect that rooms at the rear of the building would be quieter (facing away from the river) but the view may include other buildings and roof tops etc, but I understand that from some rear rooms you get a view of the cathedral.

If you have difficulty with stairs then consider a first floor room, but I cannot comment on whether you can hear the pub below or not.

Breakfast is excellent and the dining room (restaurant) a very pleasant place to eat it. However, unless you stick to the self-service cold items then expect a good wait for your cooked breakfast as everything is cooked to order. I would recommend 45 minutes minimum if you don’t want to be rushed.

We ate dinner in the pub on one of the evenings and had a truly enjoyable meal; good quality and tasty at a reasonable price.

The staff were very pleasant and friendly and always willing to assist. The location was ideal for the city centre. We could walk to the central streets in 5 minutes, to West station in 8 minutes, and to East station in 20 minutes.

Highly recommended for ‘pub B&B’ – better than average! We’ve already talked about going back at some point!

I booked 2 nights here (via expedia a few months in advance) as a surprise anniversary present for my boyfriend. The hotel is in a good location, a few minutes' walk from Canterbury Cathedral but in a nice quiet area. There is parking across the road and you can buy a £5 pass from the hotel to avoid paying over the odds to leave your car.
We stayed in the Reeve's Tale room and it was just as expected - not loads of space but it was clean and had a view of the cathedral. Tea, coffee and biscuits were all provided and the shower was good, so we were happy with that. Breakfast was included in the hotel price and I was very impressed at the amount of choice we had. Staff were generally friendly and polite so we were very happy. There was a bit of noise outise our room which woke us up very early on Friday morning but I can't fault the hotel for this.
HOWEVER! On check out I was charged £95 for our room and parking. This didn't seem quite right as i thought it was a bit more expensive than that but assumed that I had paid a deposit when I booked by my credit card. On arriving home I checked back through my emails and it turned out that I had paid Expedia the full amount in advance so I had been charged twice. To say I was unimpressed was an understatement - it took 5 days for the hotel to contact me and refund the amount they had taken. I would have given this place 4 stars but I'm knocking 2 off for this. I don't like to write bad reviews but I would hate for this to happen to anyone else!