On arrival at the B&B, we made the mistake of entering via the courtyard that led to Mrs Rowe's own bungalow. She then gave us a severe telling off for not having the common sense to find out the official B&B entrance (not indicated by sign because there are students in town...) and she went on to lecture us about all the previous guest who had made the same mistake (not seeing the irony). It was very unleasant to arrive to a telling off.
We were made to feel like told off school children. But it didn't surprise us, as when we called to make the booking she had come across as quite controlling and unfriendly. I managed to find a space in her lecture to comment on how unwelcoming it was to arrive and to be told off and that as paying guests we expect to be made a little more welcome then that. She went on to snap, "well you can take your money and stay elsewhere if you want!" We would have if not the whole town had been sold out.
This was followed by a lengthy defence (delivered in the rattling pace of someone who needs to simply go through the motions uninterested in her listeners) as to why she has been so startled by our arrival at her personal back door. Canterbury was apparently full of drunken rogues, including a hobo she went on to describe, who had dared to take a kip outside her front door and disturb her precious peace. Clearly the cozy town is besieged by a dark side.
The lecture went on as we were giddly led round the b&b at the speed of lightening and explained so many rules in such a harsh tone it was hard to take it all in and we were grateful when we were finally able to close our door on her. She came across as a resentful, ungracious, argumentative B&B-owner who would rather not have to accept strangers into her house.
Our room was pleasant enough apart from the tacky ornaments and the fact that you had to move the TV to access the mirror. The shared shower and bathroom were not very inviting. The shampoos were the cheapest bottles she could find from Poundland and smelt like toilet cleaner and the water pressure in the shower was pretty weak. Still the price was good and as long as you can avoid the owner it will do for a cheap visit. The place could certainly have been run successfully by some other cheerful owner.
Top floor is good, feels more private and has a glimpse of a view.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC