Overall our 2 night stay i October , 2011 was fine . Location was excellent for exploring Southampton and surrounding countryside. A short walk to either bus , train or free tram to city center and ferries. Room was comfortable , and very clean . We had room right near front door which was convenient as no stairs to carry up luggage ( no elevator ) but constant noise from guests coming and going . Breakfast was excellent .
No telephone in room or use of one at Lodge for guests . We had urgent family emergency call
to Lodge that wasn't relayed to us . Caller was told " phone is for business only and not for personal calls " . As result , we had to wait for 8 hrs to make call - due to time zone difference and delay in getting message of a call AND had to walk 6 blocks to use pay phone . Not very guest friendly attitude.
Overall , a good choice of lodging with this one unprofessional attitude.
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