We stayed at the Mecure Dolphin for one night, the outside of the hotel was lovely, the reception area, dining room and bar were all very nicely decorated. The reception staff were so helpful and polite and answered any questions we had.
We had a room on the ground floor, it was very nice, tea/coffee facilities, well decorated etc. However the batroom seriously let it down. Tiles were missing down the side of the bath, mould on the walls, tired and chipped bath. It looked like they'd tried to update the rooms by adding a modern sink but unfortunately it didn't work as the sink was not level and the finish under the sink was appalling! We also had a problem with the water draining away.
Its a real shame as we loved the rest of the hotel. The room at night was stifflingly hot, even though we had turned the radiator down. It meant we were unable to sleep very well and I also woke with a headache from the flat pillows.
The breakfast was absolutely top notch and adgain the staff were very attentive.
Overall we would stay in the hotel again but we would probably take our own pillows and maybe go when the heating was switched off!
- Southampton Dolphin Hotel
