Stayed here for 1 night prior to a cruise. Good room facing front of hotel. Underground car parking (bit tricky to find) easily missed as hotel is in middle of busy roundabout.
Room clean & tidy served it's purpose for the night.
Just had coffee/juice & toast in the morning as heading for the cruise.
Very popular hotel with cruise passengers and business people.
The only problem we had was on arrival back at our room after a late night out and drinks in the bar the door keycard would not allow us into our rooms (with friends) which involved the men having to go back to reception to get the night porter up to sort it out. All this took about 30 mins when all we wanted to do was get to bed.

This hotel is well placed for the centre - for shopping and the Guildhall. An easy walk from the train station - no car park of any consequence advertised so we went by train. Room functional and clean - towels left a lot to be desired, small and so threadbare they had holes in. Everything else worked fine. Didn't eat here as on room only basis and didn't feel like I had missed anything particularly special. Check in ok - check out very slow, queue nearly out he door. Price you pay for a late check-out (12 o'clock). All in all - ok if you just need a bed for the night - which we did.

This hotel is in the middle of a busy traffic island and looks like a 1960's office block. The bar area is cold, the restaurant is cold and my room was cold. It took 30 minutes to take our order for dinner and then another 20 minutes to get the food. My room was so cold that I needed two duvets and a blanket to keep warm. When I commented on this to the staff all they said was that it was a particularly cold night. With a line of 6 people waiting to check out I didn't wait for the single receptionist to check out in the morning.

In my opinion, this hotel is on a par with a typical Premier Inn. I ariived too late to eat in the resturant and had to leave too early to have breakfast, but it all appeared to be nice enough. The staff were friendly, the room was large and clean. If arriving by car keep your eyes peeled for the signs. It's under the hotel which is in the middle of a roundabout, and the access take you away from the roundabout and then back towards it again. There's a nice friendly Indian Resturant nearby which is useful if you arrive late as I did, although the hotel did offer to provide bar food out of resturant hours.