This hotel is well placed for the centre - for shopping and the Guildhall. An easy walk from the train station - no car park of any consequence advertised so we went by train. Room functional and clean - towels left a lot to be desired, small and so threadbare they had holes in. Everything else worked fine. Didn't eat here as on room only basis and didn't feel like I had missed anything particularly special. Check in ok - check out very slow, queue nearly out he door. Price you pay for a late check-out (12 o'clock). All in all - ok if you just need a bed for the night - which we did.

This hotel is in the middle of a busy traffic island and looks like a 1960's office block. The bar area is cold, the restaurant is cold and my room was cold. It took 30 minutes to take our order for dinner and then another 20 minutes to get the food. My room was so cold that I needed two duvets and a blanket to keep warm. When I commented on this to the staff all they said was that it was a particularly cold night. With a line of 6 people waiting to check out I didn't wait for the single receptionist to check out in the morning.

In my opinion, this hotel is on a par with a typical Premier Inn. I ariived too late to eat in the resturant and had to leave too early to have breakfast, but it all appeared to be nice enough. The staff were friendly, the room was large and clean. If arriving by car keep your eyes peeled for the signs. It's under the hotel which is in the middle of a roundabout, and the access take you away from the roundabout and then back towards it again. There's a nice friendly Indian Resturant nearby which is useful if you arrive late as I did, although the hotel did offer to provide bar food out of resturant hours.

Was slightly nervous after reading some of the reviews. However found nothing at the hotel upsetting. All the staff were friendly and efficient and the rooms clean. The breakfast was included which was no amazing but decent. Never encountered any problems in the car park which has cctv and seen at a reception.

Did not eat in the restaurant in the evening but can recommend No 10 nearby. Also wasted some on a meze at the Fat Fig - dont bother.