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Premier Inn Southampton West Quay – reviews, photos

96 Harbour Parade, Southampton SO15 1BA, England
Hotel amenities
Premier Inn Southampton West Quay
Ranked #1 of 22 hotels in Southampton
4.5 of 5 stars 179 Reviews
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179 reviews from our community

What travellers say about this hotel
  • Very good(7)
  • Car park(5)
  • Evening meals(4)
  • Next morning(3)
Traveller rating
    128
    44
    5
    2
    0
Only show reviews for Family (62) | Couples (56) | Business (23)
Date Rating
Exeter, United Kingdom
Top Contributor
50 reviews 50 reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
“Restaurant Good for Dieting!!!”
5 of 5 stars Reviewed 9 February 2012

This is a perfect place to stay over a weekend or for 1 night prior to a cruise. Hotel & room spotlessly clean but question whether anybody likes the new stand alone pod system for registering your stay in the entrance. I have always disliked the wall soap dispensers in Premier Inn bathrooms & this new hotel also has a toilet tissue dispenser issuing 1 sheet at a time!!!! We had dinner in the adjacent Thyme restaurant & the quality of the food was OK but the service was a bit chaotic because they were very busy. One of our party at our table were not charged for a plate of Fish & Chips because it was slow being served. Loved the extra carbohydrate information given for each course on the menu & this helped our diets. We had a splendid breakfast in the John Lewis restaurant in the adjacent shopping centre. Staff very friendly & will certainly use again this year.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask meadowview69 about Premier Inn Southampton West Quay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sussex, UK
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Another fab stay”
5 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

This is the second time in 3 months I have stayed here. The first time with a friend, this time for a more romantic stay. Hotel room was clean and spacious and the restaurant was great once again. The host (Amanda) was just lovely - so friendly and remembered us when we went down for breakfast. Great location to Ikea, shops and harbour. Really enjoyed it and such good value too.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask dante35 about Premier Inn Southampton West Quay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blackpool
1 review
2 helpful votes 2 helpful votes
“Night Before The Cruise”
5 of 5 stars Reviewed 8 February 2012
2
people found this review helpful

We stayed on the 21st of jan 2012 and found the staff to be very polite and freindly.
When we checked in we had a double room when we went to it and had been booked as a twin which they changed straight away with no problem's.The room was very clean including the bath room the beds very hard but i am used to a soft one.
Dinner in the resturant was excellant ( i would recommend the cheese and biscuits, it was better than on the cruise) the staff again were freindly. a good choice on menu.
Breakfast was very good and as much as you can eat staff again very freindly.
overall i would go again and the price for Dinner & breakfast £22.00 was good value for money.We even called in for Breakfast on the day we returned from crusie.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask lichfieldblackpool about Premier Inn Southampton West Quay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gloucestershire
Senior Contributor
31 reviews 31 reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
“Another GREAT stay at West Quay”
5 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

We visited our son who has recently started at Southampton Uni, we managed to pick this Premier Inn up for a bargain price of £19 for the night ! Once again our room and the bathroom was spotlessly clean and air conditioning working perfectly although when we visited it was extremely cold outside so didnt really need to use the A/C. There is no on-site parking but that again wasn't a problem as you can park in West Quay multi storey for up to 23 hours for £5, last entry is at 10 pm and you can leave car park from 5.30 am. Again we didn't have an evening meal there but did have breakfast which again was great, the added bonus was the lovely person helping out at breakfast called Amanda, she is so friendly/helpful. We will be back again soon !

  • Stayed February 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by thenugents for Southampton
Ask thenugents about Premier Inn Southampton West Quay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Middlesbrough, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“family trip 1 night”
5 of 5 stars Reviewed 31 January 2012

great location for quay and shopping centre lovely room fantastic evening meal service and breakfast

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask adelel40 about Premier Inn Southampton West Quay
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Additional Information about Premier Inn Southampton West Quay

96 Harbour Parade, Southampton SO15 1BA, England
Price range (per night):* INR5,601 - 8,289

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Premier Inn Southampton West Quay
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