We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Highfield House Hotel – reviews, photos

3.0 of 5
119 Highfield Lane | Portswood, Southampton SO17 1AQ, England
Hotel amenities
Highfield House Hotel
Ranked #8 of 22 hotels in Southampton
4.0 of 5 stars 105 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

105 reviews from our community

    Trip type
Traveller rating
    24
    50
    19
    7
    5
Date Rating
Kristiansand, Norway
Top Contributor
85 reviews 85 reviews
Reviews in 38 cities Reviews in 38 cities
23 helpful votes 23 helpful votes
“Convenient and Functional”
4 of 5 stars Reviewed 14 February 2012
1
person found this review helpful

I've stayed here for a few days while visiting colleagues as the University of Southampton. While the hotel is within walking distance to the university, it is a bit far off the city center. The rooms are typical english style. Seem a bit old and tired, but in reasonable shape and clean. Breakfast is nice. Free wireless Internet service was quite good most of the time. Overall, it is a nice hotel for an unassuming business trip, but not a holiday spot.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask RJS76 about Highfield House Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aylesbury
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Great value”
4 of 5 stars Reviewed 13 February 2012

Visiting relatives in Southampton for the weekend, so wanted comfortable but reasonably priced accommodation. This hotel certainly delivered both. Parking was easy, it was ideally located for the University area (which was a bonus for us but may obviously not be ideal for everyone), the staff were polite and helpful, the room was fairly compact but clean and comfortable. The bathroom was a bit tired-looking, but for one night this didn't bother us too much. The beds were comfy and the room warm. The breakfast buffet was outstanding, the food seemed to be good quality and again, the staff were helpful. We will definitely be back again in the future.

Room Tip: Next time, we are going to request a room in the newer part of the building
See more room tips
  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Jacqueline M for Southampton
Ask Jacqueline M about Highfield House Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wokingham, UK
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great value, good location, excellent breakfast”
4 of 5 stars Reviewed 12 February 2012

Stayed one night on 3rd Feb, with my wife. Staff were at all times very friendly, helpful regarding excellent adjoining restaurant (10% discount on presentation of room key). Slight problem with TV speedily resolved. Great full English all-you-can-eat breakfast. On a very cold night the room was warm and cosy. Parking was easy and free. Location near the University is fine.Yes, the overall decor may be a bit tired, and the rooms and bathroom on the small size, but for £49 you get what you pay for. It suited us down to the ground and we would go there again without demur.

Room Tip: No lifts so try for ground floor if you have heavy luggage
See more room tips
  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Bluepeter68 about Highfield House Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Terrible: avoid like the plague!”
1 of 5 stars Reviewed 9 February 2012

This is by far the worst hotel I have ever stayed in! I attended my friends wedding last summer and chose this due to location and a cheap price; big mistake.

On checkin the receptionist couldn't make eye contact, called me by a totally different name despite me telling her and her giving me my registration card! Payment was taken upfront which was fine but no information about the hotel was given at all. I was sent up to my room when suddenly a man in a suit came running up the stairs to find me. I was told they were about to put me in a dirty room and that I was moving. It was a little unprofessional but mistakes happen so I would much rather have been told than to find this out later! I was however dragged to the complete opposite end of the hotel with a very heavy suitcase. No offer of help despite going up and down 3 flights of stairs!

The hotel decor was hideous; very outdated and worn. Definately in need of modernisation! I dropped my luggage and shot off to the wedding.

When I returned at around midnight I noticed the state of the room. There was a ratty bedspread which was covered in bobbles and marks. The bedsheet was marked and the bath had pubic hairs in. It was so vile that I refused to use the bathroom and slept with every item of clothing I could find so I didnt have to touch anything!!

Breakfast was brought to my room the following morning; cereals were stale, toast was burnt yet cold (not even sure how that's possible), pastries were like rock and the tea was cold. No butter or spreads provided and it was awful. I just packed and left.

I wrote a very long letter of complaint to the manager and have still not had any kind of response months later. I would never return and cannot believe I had to spend money for this kind of experience!! Avoid at all costs.

  • Stayed September 2011, travelled solo
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by Livy1000 for Southampton
Ask Livy1000 about Highfield House Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brecon
Senior Contributor
33 reviews 33 reviews
Reviews in 30 cities Reviews in 30 cities
31 helpful votes 31 helpful votes
“Good Value Good Hearty Breakfast”
4 of 5 stars Reviewed 6 February 2012

Stayed with wife one night b and b on 4.2.2012 for £49 pounds. Staff helpful etc room fine for the money and breakfast very very good (5 stars) Slight problem with bathroom rad - no heat - hotel then supplied heater, room smelt slightly of smoke although non smoking room but thats often beyond control of staff, no hot water at about 2300hrs but plenty in the morning, slightly annoying TV but thats probably my fault - could only get one channel Sky News which was okay as I only wanted to get updated re the snow which was expected. Overal although some probs but would be happy to stay again which tells you alot - stayed in the Travellodges in Southampton and Eastleigh when in this area previously but wished I had booked in here instead - live and learn. Good location for what I wanted, good parking (free) not like the nearby Southampton Travelodge. £49 B and B for two gets my thumbs up

  • Stayed February 2012, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask kennmurray about Highfield House Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Highfield House Hotel also viewed

Premier Inn Southampton West Quay
4.5 of 5 stars 179 Reviews
Southampton, Hampshire
Show Prices ABS:HotelCheckRates-d2163952?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Novotel Southampton
4 of 5 stars 347 Reviews
Southampton, Hampshire
Show Prices ABS:HotelCheckRates-d193833?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Elizabeth House Hotel
4.5 of 5 stars 73 Reviews
Southampton, Hampshire
Show Prices ABS:HotelCheckRates-d210559?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 22 hotels in Southampton, ranked by popularity »

Been to Highfield House Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Highfield House Hotel

  • Highfield Hotel Southampton
Address: 119 Highfield Lane | Portswood, Southampton SO17 1AQ, England
Price range (per night):* INR5,041 - 8,906

Owners: What's your side of the story?

If you own or manage Highfield House Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Highfield House Hotel
Show the lowest price for this hotel (from our partners)
Show Prices