Great location and generally very friendly and obliging staff. Room was kept very clean - rather overpowering smell of disinfectant. Disappointing in all other areas, however. Room had no carpets or curtains (other than thin blinds), very echoey and unwelcoming. Heating did not work, and it took 3 days to get it sorted - took them 2 days to provide a (very smelly) electric heater. Telephone and hairdryer did not work, and only one set of towels for two people in the room. Lack of hot water after 8.30am. Unable to check in at 2pm as promised because receptionist had had to go out and left woman in charge who didn't know how to check us in. Bedlinen smelled of stale BO. After the first 4 complaints it became embarrassing and time consuming.

stayed here for two weeks so far, nice room, friendly staff, brilliant cooked to order breakfast
with cereal full English and toast and marmalade noting is to much for staff,right on the front
so go for beach walks, if you get chance.i get to stay in alot of hotels while working away
and would recommend this if staying in and around area

We had a two bedroom apartment and were amazed at the size! The views over the Solent were amazing. The decor was tired and furnishings basic, but it was such good value!
Staff were very helpful and we had a wonderful time.

We had a 5 night stay at the Ocean Hotel and had a suite. The view from the large windows was fantastic. Chrissy the Manageress was really helpful and friendly, and the suite was perfect for our needs. The paintwork is a little tired, but the warmth of the staff, the position of the hotel and the fabulous views made up for that. The meals provided by May were very good, all home made, even down to hand cut chips !! We shall definitely return.