I have never left a review before but this travelodge is by far the worst place I have ever stayed! When we got there no one was at the front desk, I waited for 10 minutes before someone came down, he was rude and didn't say sorry or ask long I had been waiting. We then got to our room which was so cold! No heating, the sink was blocked and the tap didn't turn on.!! I then looked inside the bath!which was also not clean or a nice colour! The arm chair had a big rip in the arm and the underneath was also ripped.
The kettle was clean but the side board it was on near the tv had big holes in it, the tv didn't work, they was also I pill cap from someone else who had stayed in the room, which just showed us that the room was not cleaned. In the wall next to the bed was a big hole! I have photos but can't upload them.
We checked out after 20 minutes but be told they couldn't give me a refund and I need to call the booking office, which I did but was then told I can only be helped if I fill in the form online!!!!!
I have done this but still waiting.
I feel this is such a bad review and didn't enjoy writing but wouldn't want anyone to experience this place!!!
- Portsmouth Travel Lodge
- Travel Lodge Portsmouth
