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Ibis Portsmouth Centre – reviews, photos

2.0 of 5
Winston Churchill Avenue, Portsmouth PO1 2LX, England
Hotel amenities
Ibis Portsmouth Centre
Ranked #24 of 39 hotels in Portsmouth
3.0 of 5 stars 264 Reviews
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264 reviews from our community

What travellers say about this hotel
  • Very small(15)
  • Car park(9)
  • Good value(6)
  • Gunwharf Quays(6)
  • Holiday inn(3)
  • Twin room(3)
  • Staff were friendly(3)
  • Would not stay(3)
  • Long wait(3)
Traveller rating
    27
    77
    79
    44
    37
Only show reviews for Family (30) | Couples (109) | Business (47)
Date Rating
Eastbourne, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
“Great weekend in Portsmouth”
4 of 5 stars Reviewed 4 February 2012

The staff in the Ibis in Portsmouth were fantastic - really helpful. The hotel is situated close to the attractions, making it an ideal place to stay.
The room was fine but the bathroom was rather small - toilet placed in a tight corner. Fortunately neither of us is fat!
Breakfast is delicious - and plentiful.
Can't wait for the next weekend visit - we live in Eastbourne so just along the coast.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask hil586 about Ibis Portsmouth Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisportsmouth, Assistant General Manager at Ibis Portsmouth Centre, responded to this review
7 February 2012
Dear Hil586,

The entire Ibis Portsmouth team would like to thank you for your complimentary review.

It is really a great reward for all of us to see that you enjoyed staying with us.

If you plan to stay in any of Accor hotels, or even returning to us, be sure to look into our loyalty program AClub in order to receive many of great benefits such as late checkouts upon availability as well as possibility to redeem your points for free stays.

Thank you again for taking time to share your experience. We hope we'll have an opportunity to welcome you back very soon to Ibis Portsmouth Hotel.

Yours sincerely,

Veronika Rackova
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Posted by an Accorhotels.com traveller
London, United Kingdom
1 review
“IBIS Portsmouth”
1 of 5 stars Reviewed 3 February 2012

  • Stayed January 2012, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ibisportsmouth, Assistant General Manager at Ibis Portsmouth Centre, responded to this review
7 February 2012
Dear Traveller,

Thank you for taking time to share your experience following to recent stay at Ibis Portsmouth Centre.
I am sorry to read that your stay did not meet your expectations.

I agree that our bathrooms are limited in size. The original idea was to give them ‘cabin look’. All of them were refurbished and redecorated for getting up-dated standard and making them more functional.
Moreover you will be pleased to know that we are currently looking in replacing our beds in order to provide great guest experience.
The comments regarding the room temperature you raised in your review have been addressed with the housekeeping team to ensure there is no future recurrence.
I can only apologise for the disappointment you were subject to and you should not take this as indicative of the level and service that Ibis strives to provide.

Thank you once again for your feedback, which is invaluable in our efforts to assess and continually improve upon the quality of our service.

Yours sincerely,

Veronika Rackova
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.

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177 helpful votes 177 helpful votes
“Budget by name...”
3 of 5 stars Reviewed 19 January 2012

I stayed at the Ibis in Portsmouth with my husband last Saturday night. The rooms are basic but clean. The bed is firm and a reasonable size for two people - a thick duvet meant we were warm on a very cold night. The bathroom is tiny - but plenty of hot water and everything worked OK.
The breakfast was pretty basic too - the hot food looked inedible so I stuck to yoghurt, fruit and croissant. Perfectly acceptable.
I have stayed in better Ibis Hotels but this was perfectly OK as an overnight stop where you don't intend to unpack.

Room Tip: Ask for the upper floors in summer to or the side away from the Guildhall Walk where there are lots...
See more room tips
  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask midasfriend about Ibis Portsmouth Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisportsmouth, Assistant Manager at Ibis Portsmouth Centre, responded to this review
22 January 2012
Dear Midasfriend,

Thank you very much for your review.

I would like to apologise for your breakfast experience. I assure you this is atypical of our hotel and I will discuss your feedback with our food & beverage team to prevent future occurrence.
Furthermore I am delighted to read all positive points.

I hope we will have the opportunity to welcome you back to Ibis and better meet your expectations in the future.

Yours sincerely,

Veronika Rackova
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Harlow
Contributor
19 reviews 19 reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
“Small but Clean”
3 of 5 stars Reviewed 16 January 2012

We stayed here on Saturday and got the room on offer on booking.com as we booked 21 days in advance.
Found it really easily and went through into the carpark. save the ticket then you pay £6 for 24hr parking. This is very helpfull as Gunwharf Quays is 3hrs = £3.90!!!!!
We checked in quickly and found our rooms was small but clean and fairly new-looking.
Bathroom is very small but it had all you need inside!
Bed was good, TV was working, cupboards had space, didnt hear much noise and we had a pretty good sleep!
Carpet was a bit tired but that doesnt effect anything!
it is about 10min walk to Gunwharf and all the restaurants etc, we found the hotel to be in a really good location! A taxi over to Southsea cost £6 which was an absolute bargain for a city.
Staff were friendly and everything went smoothly!

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by ruthjaneh01 for Portsmouth
Ask ruthjaneh01 about Ibis Portsmouth Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisportsmouth, Assistant Manager at Ibis Portsmouth Centre, responded to this review
22 January 2012
Dear Ruthjaneh01,

Thank you very much for your complimentary review.

I am pleased to read your comment regarding car park. Having car park on site and price itself is indeed one of the benefits we offer to our guests.
Moreover I agree that our location is great for hitting the historical sites, shopping and dining in Portsmouth.

Thank you again for taking time to share your experience. We hope we will have an opportunity to welcome you back very soon to Ibis Portsmouth Centre.

Yours sincerely,

Veronika Rackova
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
“Nice and inexpensive hotel”
5 of 5 stars Reviewed 23 December 2011

Spent two nights here. Small, but nice room. Very quiet at night. The breakfast was good as well, lots of vegan options. Nice fruit salad. Very nice personnel. Recommended.

Room Tip: We had a room on the 1st floor. Not sure about other rooms, but I assume the top rooms would be even...
See more room tips
  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by Jerry V for Portsmouth
Ask Jerry V about Ibis Portsmouth Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisportsmouth, Assistant Manager at Ibis Portsmouth Centre, responded to this review
10 January 2012
Dear Jerry V

Thank you very much for your feedback.

It is a great reward for all of us to see that you enjoyed staying with us. I will certainly share your comments with our team. Such a feedback only motivates our staff to excel.

We hope we will have an opportunity to welcome you back very soon.

Yours sincerely,

Veronika Rackova
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Ibis Portsmouth Centre

  • Accor Portsmouth Centre
  • Ibis Portsmouth
Address: Winston Churchill Avenue, Portsmouth PO1 2LX, England
Price range (per night):* INR4,033 - 7,169

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