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The Clarence Hotel – reviews, photos

Clarence Road, Portsmouth PO5 2LQ, England
Hotel amenities
The Clarence Hotel
Ranked #1 of 39 hotels in Portsmouth
5.0 of 5 stars 313 Reviews
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313 reviews from our community

What travellers say about this hotel
  • Complimentary drinks(12)
  • Very friendly(9)
  • Full english(8)
  • High standard(6)
  • Sea front(5)
  • Evening meals(5)
  • Warm welcome(4)
  • First class(4)
  • Back streets(4)
  • Bar area(4)
Traveller rating
    279
    21
    7
    4
    2
Only show reviews for Family (12) | Couples (234) | Business (30)
Date Rating
York, United Kingdom
1 review
2 helpful votes 2 helpful votes
“Friendliest Place in Portsmouth”
5 of 5 stars Reviewed 9 February 2012
2
people found this review helpful

I was made so very welcome at the Clarence after a drive of several hours from North Yorkshire. Louise came out in the cold and dark to open the gates so that I was able to park and then took my bags into the hotel foyer. She then offered me a most gratefully received complimentary glass of wine in the bar and spent some time with me going through the usual breakfast/room service details. All of this was done in such a charming way that it was as close to being a guest in the home of a friend as I've ever found in an hotel. The room (number 7) was at the top of the house and was really well thought out with a quirky upstairs bathroom. Both the room and the bathroom were immaculately decorated and spotlessly clean. The cashmere and angora mattress with top quality bed linen and silk pillows and bedding gave me a really good nights sleep. Breakfast of really fresh fruit followed by smoked haddock and poached eggs lived up to the standard of everything else about the Clarence. Definitely a place to return to - many thanks for everything.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Tarrantulus about The Clarence Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Best place to stay in Portsmouth”
5 of 5 stars Reviewed 5 February 2012 via mobile
1
person found this review helpful

The Clarence has everything you need in a hotel. Elegant rooms excellent service and good value for money.there are cheaper places to stay but the little touches you receive here make it really worth it. The staff re attentive and the rooms are fabulous

  • Stayed February 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Hodgee7 about The Clarence Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Croydon, England, United Kingdom
1 review
2 helpful votes 2 helpful votes
“Peaceful Perfection”
5 of 5 stars Reviewed 5 February 2012
2
people found this review helpful

My Boyfriend and I visited the Clarence on 3rd Feb and it is by far best hotel I've stayed in for a long time.

SERVICE:
Was greeted by the lovely Amber when we arrived and was given complimentary drinks and offered a free room upgrade!
She was friendly and polite and could not have made us feel more welcome. Once she showed us to our room, she explained how everything worked and told us about the turn down service and breakfast next morning. Wonderful front of house staff!
Later that evening we met Louise while waiting for our taxi and she was just as welcoming and friendly as Amber and when our taxi didn't show she called us another and it was there within minutes!
Such lovely staff!

Room.
Amber showed us to the Luella Cherry Superior room and oh wow! Huge bed, spacious room, massive TV, robes and slippers. The TV had access to lots of recent movies as well as digital TV. Then she showed us the bathroom and it was amazing! Massive jet spa/ hot tub/ bath with an aqua vision TV so you could relax in the bubbles and watch a movie at the same time.
The room was beautifully decorated and incredibly comfortable. Lots of local restuarants were recommended to us too. The turn down service was a perfect little extra - gorgeous little chocolates in a box - which were tasty!
It was the best nights sleep Ive had in a long time!!

Food.
Breakfast was included and I was a bit apprehensive at first, but like everything else it was lovely! lots of fruit and pastry to choose from as well as a selection of cereals. We also opted to have a full english breakfast which was cooked to perfection! All the toast was home made, white brown and granary, and the jams and spreads were tasty too!

I would highly recommend this hotel!
I shall be back to stay in other rooms too!
fantastic value for money!

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Nicola M about The Clarence Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
1 helpful vote 1 helpful vote
“What a relaxing and luxurious stay”
5 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

Visited the Clarence on 30th January and without question is a lovely hotel to stay in.
Stayed with my girlfriend and was met upon arrival with a complimentary drink which was a nice touch.
Shown to our room which was the top priced room and all I can say is wow! Champagne, hot tub, king sized bed and 42" plasma tv with free movies.
I always expect good standards and I can say this hotel exceeded my expectations.
Good location walk along the sea front to gun wharf and sopranos restaurant is a great Italian round the corner.
Wish I'd stayed longer! Would definitely stay again.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ryan8816 about The Clarence Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficeatTheClarence, General Manager at The Clarence Hotel, responded to this review
1 February 2012
Thank you for your lovely review, we are always pleased when guests take the time to leave their comments. We strive to ensure all our guests have a wonderful stay so we are delighted to have exceeded your expectations. I hope we will be able to welcome you back again soon.
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Maidenhead, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
“" Really special"”
5 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

Wonderful weekend. An inviting, complimentary drink most welcome! Informative staff but very discreet. Fantastic room, number 5, amazing, huge bed and lovely relaxing, hot tub, while watching a movie...! Staff recommended restaurants and were happy to book these for us. Bracing walk by the sea into Portsmouth. Full English breakfast was superb. Complimentary chocolates and "quotes" lovely touch. Would highly recommend hotel. Thanks

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Stella B about The Clarence Hotel
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OfficeatTheClarence, General Manager at The Clarence Hotel, responded to this review
30 January 2012
Thank you for your lovely review, I will pass your kind comments on to our staff. I hope we will be able to welcome you back in the near future.
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Additional Information about The Clarence Hotel

  • Clarence Hotel Portsmouth
Address: Clarence Road, Portsmouth PO5 2LQ, England
Price range (per night):* INR8,906 - 13,330

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The Clarence Hotel
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