Extremely friendly and competent staff and the hotel is housed in a lovely building, walking distance to the centre of Cirencester. We had the best room (room 12), which was gorgeous but unfortunately this room gets very noisy when there is a party in the main part of the building.

A mix of old world Cotswold charm, and in places modern renovation gives you an ideal hotel to explore the region. We stayed for one night only, after a Xmas Party night. Room #2 that were booked into was spacious, clean and tastefully decorated. The compact shower room was to die for...one of the few hotels that I have stayed in with a mirror tall enough for my 6ft frame to see to shave with out bending my knees! The staff are courteous and very efficient at all times... and if the chef is not Michelin star awarded then he should be...the dinner menu has so many choices...and the food is scrumptious. Breakfast likewise...cereals, fruit juices.. continental or full English...take your pick? I think that some of the negative comments about this hotel are misplaced in the extreme....couldn't fault this hotel, staff, decor, or food. I would recommend it to anyone.

This is a lovely Hotel if you want somewhere with character rather than a large corporate impersonal chain Hotel. Our room was at the top of the Hotel up a rather steep narrow staircase.This may be a problem if you have mobility problems so mention this when booking. I loved our little room. It had real character and I felt like I was in our own period cottage with oak beams. The tolietries provided were good quality. The floor boards are squeaky but that's what you would expect in a Hotel of this age and character. We weren't disturbed by noise from other guests atall. I feel the Hotels location is ideal. You are far enough away from the central High Street to escape noise but near enough for a stroll around Cirencester.

The bar area was cosy and full of character. They had a good selection of real ales. We eat in the restaurant and the food was well cooked and we had a good portion each. We went to bed very full!

The staff are friendly and helpful. Occasionally a little slow to come to the bar or reception. However they are clearly doing several jobs and are friendly and welcoming.

We will go back for another pleasant evening away.

have eaten at this restaurant with a christmas party twice and was ok. but the sunday roast was quite poor very small portions only two very small slices of pork my husbands beef was wafer thin only two roast potatoes each and just enough veg, none of it was hot., very overpriced.