Stayed in a ground floor room which was clean and comfortable. The shower was very good and there was an ample supply of hot water.

Staff were friendly and helpful.

Large free car park is a real bonus.

5 minute walk to the centre of Rye.

Not the best place to stay, bathrooms have left a damp smell in the rooms, very poor shower pressure. All rooms are tired, and desperate for a refurbishment. Generally the rooms were very clean - just quite a lot of cobwebs - the cleaner did everything at eye level and below.

The staff however, are fantastic, despite there not being enough of them. There appears to be an expectation that the reception staff can deal with guests checking out whilst serving breakfast.

Food is reasonable, although regularly the restaurant is closed in the evening. So not ideal if you are a business guest who was hoping to stay in. Although I will say there are much better restaurants nearby which are within walking distance.

Overall (dependant on what you pay) this is a reasonable property, but don't expect anything wonderful. Some rooms are better than others, and try to avoid ones which are on the main road. Also bear in mind there is no wifi in the rooms - although you can get it in room 19 - so may be worth asking for it if you are there on business. You can access wifi in the reception.

Rye is such a cute little town, although as you walk to the hotel it feels like you're no longer a part of it. Fortunately, our room was lovely and comfortable, bigger than our apartment, and after our 12k walk to the beach, it was a delight to take an afternoon nap.

The staff were very friendly, and the view of the river and boats was sweet. Good value for money.

Rye is gorgeous, although since we had sat in all the coffee shops in one day, we probably didn't even need to spend a night.

This was always our preferred Hotel in Rye as the staff have always been great, the rooms comfortable and the price reasonable. However although the staff are still very friendly, helpful & deliver excellent customer services. Unfortunately, the rooms have gone downhill and aren't maintained to a high enough standard to command £90 a night. Its little things such as a shower that was not very powerful, fixtures and fittings that had been damaged and not repaired properly the dressing table that did not have a chair. Our room was also above the kitchen and we heard the extractor fan from early afternoon till late at night. These things on their own we would normally excuse but unfortunately as a whole really disappointed us.
Ovarall, the rooms are very spacious but, the hotel is looking extremely tired & requires a re-furbishment throughout. We also noticed the housekeeping has declined and everything felt sticky including our breakfast table & felt the cleaning wasn't as tip top as it used to be.