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Rye Lodge Hotel – reviews, photos

3.0 of 5
Hilders Cliff, Rye TN31 7LD, England
Hotel amenities
Rye Lodge Hotel
Rye Lodge Hotel
Rye Lodge Hotel
Rye Lodge Hotel
Rye Lodge Hotel
Rye Lodge Hotel
Ranked #3 of 7 hotels in Rye
4.0 of 5 stars 147 Reviews
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147 reviews from our community

What travellers say about this hotel
  • Swimming pool(7)
  • Very friendly(7)
  • Champagne bar(6)
  • Spacious rooms(3)
  • Continental breakfast(3)
  • Own car park(3)
  • Fish restaurant(3)
  • Full english(3)
Traveller rating
    66
    45
    19
    13
    4
Only show reviews for Family (11) | Couples (104) | Business (3)
Date Rating
Brooklyn, New York
1 review
3 helpful votes 3 helpful votes
“Almost Perfect.........”
4 of 5 stars Reviewed 22 November 2011
3
people found this review helpful

My friends and I (4 of us) had a glorious time at the Rye Lodge Hotel. We arrived on Thursday, November 17 and departed on Monday at 6:30 a.m. The premises were elegant, the staff professional and quite pleasant, the dining experience was excellent. Almost perfect, and then late (around midnight), on Sunday night/Monday morning, one of the male employees (a rather large man), used his key and entered each of our rooms unannounced, scaring us, as you can imagine, half to death. We thought his behavior was rude and inexcusable, and could cause the hotel severe problems. His excuse was that he wanted to leave a note regarding our very early departure as no one would be at the desk when we left. I'm almost sure he didn't mean any harm, but he had to know that he displayed inappropriate behavior.

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask pamela t about Rye Lodge Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member, Owner at Rye Lodge Hotel, responded to this review
2 December 2011
Rye Lodge deeply regrets this incident and fully understands the guests' reactions. We apologize unreservedly for the actions of the employee who has been severely disciplined over the matter.

This part-time staff member has many years of experience in the hotel industry, so Rye Lodge's management find this obvious and uncharacteristic lack of judgement inexplicable. He has explained to us that he believed the guests concerned still to be out of the hotel, however it has been made very clear to him and to ALL Rye lodge staff that unannounced entry into guests' room is inappropriate at ANY time of the day or night, and that such behavior will be treated as a dismissible offense.

Future guests can be assured this will NEVER happen again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gosport, United Kingdom
1 review
1 helpful vote 1 helpful vote
“A very pleasant couple of days”
5 of 5 stars Reviewed 6 November 2011
1
person found this review helpful

This is a well appointed, coordinated hotel. The staff were all very helpful and friendly and the room was clean and well decorated. The 'full' breakfast was excellent and kept us going until dinner in the evening. One evening we ate at Webb's a fish restaurant - a lovely meal. We chose this hotel because it had a pool and its own parking. The pool was cool but fine once one started to swim!

  • Stayed November 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask anne m about Rye Lodge Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunny Essex
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Lovely hotel, freezing pool”
4 of 5 stars Reviewed 23 October 2011

Just returned from two nights at the Rye Lodge. Lovely quaint olde world hotel which suits Rye very well. Situated in the centre of town so no reason to move the car from the hotel car park. Breakfast was excellent and staff very friendly, although the chap serving afternoon tea seemed rather flustered and a little on the Basil Fawlty side. "you'll have to wait, I'm already serving someone".
Only serious criticism is the leisure facility. The swimming pool was probably the coldest I've ever been in, although I bravely swam for 20 minutes before giving up and escaping to a hot shower. The spa bath and treadmill didn't work properly, and the exercise bike not at all. Sauna was nice though.

  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Shemat about Rye Lodge Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member, Guest Relations Manager at Rye Lodge Hotel, responded to this review
25 October 2011
We are pleased that Shemat enjoyed staying at Rye Lodge, and apologize for their wait for their afternoon tea. We are grateful for visitors' comments so we can identify areas for improvement.

The temperature of the pool on the 23rd October was checked (as we regularly do) and was 82º. We try to aim for a temperature that suits both guests who wish to swim and those who wish to relax. The spa bath has a manual start button. We will check to see if this is not obvious enough to future guests. The exercise equipment is checked regularly - we regret that this guest experienced problems - reception would have been pleased to assist if notified at the time. It is currently in working order.
We are glad that Shemat found our staff friendly - we feel it is something that sets the hotel apart - and hope that we might have the pleasure of their company again soon.
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Reading, United Kingdom
2 reviews
“A very nice place to stay”
5 of 5 stars Reviewed 19 October 2011

have just had three delightful days at the rye lodge. as the receptionist said "the champagne room has a bathroom to die for". Loved the attention to detail, from the crockery to the umbrellas. Local restaurants are great though beware the the cost of the Mermaid . Staff at the hotel are efficient and friendly.

Stayed October 2011, travelled as a couple
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Ask michael h about Rye Lodge Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tunbridge Wells
2 reviews
“A lovely experience”
5 of 5 stars Reviewed 16 October 2011

Friendly efficient staff. Clean comfortable rooms. Convenient position with good parking.
Excellent breakfasts.

Room Tip: Front room
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  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Cherry F about Rye Lodge Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Rye Lodge Hotel

Hilders Cliff, Rye TN31 7LD, England
Price range (per night):* INR9,410 - 15,795

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