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Premier Inn Brighton City Centre – reviews, photos

144 North Street, Brighton BN1 1RE, England
Hotel amenities
Premier Inn Brighton City Centre
Ranked #2 of 43 hotels in Brighton
4.0 of 5 stars 374 Reviews
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374 reviews from our community

What travellers say about this hotel
  • Good value(32)
  • Very clean(30)
  • Great location(24)
  • Family room(23)
  • Ncp car park(22)
  • Friendly staff(19)
  • Train station(9)
  • Friendly and helpful(8)
  • More expensive(6)
  • Budget hotel(6)
Traveller rating
    147
    155
    41
    21
    10
Only show reviews for Family (99) | Couples (138) | Business (45)
Date Rating
Essex
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Overall very good”
4 of 5 stars Reviewed 13 February 2012 via mobile

Stayed for one night, easy to find the NCP car park and hotel is directly behind it via lift. Check in was quick, room was a very good size. Room was extremely cold the heater didn't seem to work that well and the control panel was loose on the wall. The room other than this was good. The bar is a little small for size of hotel but plenty of other places to go. Parking is £18.75 with discount for 24 hours.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben Varnell, Reception team leader at Premier Inn Brighton City Centre, responded to this review
28 February 2012
Thank you for your comments regarding your recent stay with us.
I'm glad you didn't experience any issues on finding the NCP. Some of our guests have difficulties driving around Brighton. If you provided your email upon the time of booking, you would of received our email on how to find us, if so, I hope it helped you greatly! I'm glad that the team did a good job getting you checked in quickly.
I'm sorry that you found issues within the room with heating. We always endeavour to make sure our rooms are all to the same standard and I'm sorry we failed you on this occasion. If you wish to discuss this review further, please feel free to contact me directly at the hotel.

Many thanks!
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Chichester, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Couldn't have been more helpful...”
5 of 5 stars Reviewed 13 February 2012
1
person found this review helpful

Stayed for one night, and was pleasantly suprised and impressed by the helpful and positive atitude of the staff. Very welcoming. Room was basic but clean, with plenty of hotwater. It was very cold outside, and I would say that either the thermostat or heating for our room was broken, or not very efficent. That said the room was adequately warm. We paid forthe full breakfast, and again staff in the resturant were excellent. The coffee was great and the cooked breakfast was good too. We would definatley recommend this hotel as I think some of the more established hotels in Brighton are a bit shabby and disappointing for more £.

Room Tip: Room 605, once they've checked the thermostat. Was very quiet considering central location.
See more room tips
  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ben Varnell, Reception Team Leader at Premier Inn Brighton City Centre, responded to this review
14 March 2012
Thanks for your honest and positive review!

I remember how cold it was in early february when you stayed and it was bitter to say the least.
Please accept our apologies that you experienced problems with the air conditioning, any issues are logged and we aim to resolve them ASAP - so in essence it's good we know!

Glad the coffee was great, you recommend us and for leaving a room tip!
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Waltham Abbey, United Kingdom
Senior Contributor
31 reviews 31 reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
“Good value for money!!”
4 of 5 stars Reviewed 12 February 2012

This is the second time that we have stayed here. The rooms are a good size and very clean. The beds are comfortable and big.

The position of the hotel is great. It is in the middle of everything.

We booked early online and got a massive discount.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ben Varnell, Reception team leader at Premier Inn Brighton City Centre, responded to this review
28 February 2012
Firstly, thank you for your comments regarding your stay with us. I'm glad to hear your first stay was great, that you came back again! Our rooms are a great size, with ample space to move around and relax, exactly what you need when you take a trip away!
Did you know that Hypnos makes the beds we use, which supply beds to Her Majesty the Queen!
We love being a centrally located hotel, being in the heart of such a lovely city and were glad you liked it too.
If you book far enough in advance, around 3 weeks, you can great offers such as the Premier Offer rooms for £29 and up. It's great if you’re planning a nice couple of days away.

We look forward to you staying with us again!
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m
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Excellent Value!!”
5 of 5 stars Reviewed 5 February 2012 via mobile
1
person found this review helpful

Right in the hustle of Brighton, easy to see all of town, easy to walk about. Lovely beds and breakfast. Premier inn you know what your getting. Will stay here every time I visit Brighton and will recommend to all of my friends.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ben Varnell, Reception team leader at Premier Inn Brighton City Centre, responded to this review
28 February 2012
Thank you for your lovely comments regarding your stay! Myself and I'm sure many others will agree with you that our hotel has a great central location, close to all amenities, making life easier carrying all your shopping back to the hotel after a retail therapy day! We very much look forward to seeing you and hopefully all your friends in the future. Thanks!
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Hampshire
Top Contributor
123 reviews 123 reviews
Reviews in 86 cities Reviews in 86 cities
45 helpful votes 45 helpful votes
“Interesting !!”
3 of 5 stars Reviewed 31 January 2012

This hotel is located in an excellent location for those visiting the delightful city of Brighton for stag/hen does and the like.

The hotel is situated above a shopping arcade. Access is easy. Too easy perhaps as anyone can get in the lift to any floor.

Our room was the worst Premier Inn room I have had and I have seen quite a few. Cracked tiles and a smelly bathroom was somewhat distracting !

Breakfast was as ever in Premier Inns - reliable ! We went to a restaurant in the Lanes called "Plateau" - a French themed bistro sized restaurant which was excellent.

I would recommend this Hotel for Stag does etc. but perhaps not for romantic breaks. We had a completely spaced out man bouncing off the room doors at 6am. When we called reception to advise them of the situation staff arrived quickly.

Recommendation is limited to the stag does etc.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lauren, Manager at Premier Inn Brighton City Centre, responded to this review
20 February 2012
Thanks for your honest review. We try to accomodate a mixture of guests at the hotel, and I'm sorry that one of them was outside your room in the early hours, but I am glad we got rid of him!
There is a key card system on the front door from 11pm, and we employ a security company to man the door over night on fridays and saturdays, so nobody should be able to get onto the floors.

If you could let me know which room you stayed in so I can take a look at the bathroom that would be great, unless you mentioned it on check out?

I hope that you will try us again, and if you do please contact me before arrival and I will allocate you a quiet room, away from any large groups!

Thankyou again
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Additional Information about Premier Inn Brighton City Centre

  • Brighton Premier Inn
  • Brighton Inn Premier Travel
Address: 144 North Street, Brighton BN1 1RE, England
Price range (per night):* INR6,105 - 10,586

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Premier Inn Brighton City Centre
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