Four of us booked two rooms at the George which is a lovely old building. The rooms were okay but in no way comensurate with the pricing and contained no antiques as promised.
The bathrooms were stocked with the cheapest super market brands and there were signs of neglect like an empty cookie jar. As we settled in during the late afternoon we could hear furniture being arranged in the bar below, which should have been a warning.
Our door wouldn't lock and we had to get the staff to help out a couple of times. After an unremarkable meal we went to bed, tired after a day's walking. The bedrooms might as well have been in the bar. The noise levels kept rising - cutlery, chairs scraping, car doors slamming, music until 1am when we hoped people would go home and the bar would be shut. But no, the merrymakers at the bar decided to launch into a rendition of "Thank you for the music" which really took the biscuit.
We raised this with the manager the next day and were offered "Well, it is an inn." by way of explanation. No apology. No offer to reduce charges. Straight from the Fawltey Towers School of Hospitality Training.
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